# Salesforce: Mule Soft Feature Disruption: Composer

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-02 00:01 UTC · Resolved: 2026-02-02 03:52 UTC · Duration: 3.9 h
- Updates: 7 · Affected components: Composer, 3 instances
- [Vendor status page: https://status.salesforce.com/incidents/20003648](https://status.salesforce.com/incidents/20003648)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-02-01 21:20 UTC: At 00:01 UTC on February 1, 2026, a feature disruption began impacting connectivity between MuleSoft and Salesforce for Composer. Users are unable to establish connectivity to Salesforce via MuleSoft Composer because they're receiving an "Unexpected Error Screen" instead of the expected login prompt. The Salesforce Technology team is exploring multiple paths to resolution. We’ll provide an update in 30 minutes or sooner if additional information becomes available.
- **investigating** 2026-02-01 21:50 UTC: We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.
- **update** 2026-02-01 22:21 UTC: The Salesforce Technology team is actively exploring multiple paths to remediation. We’ll provide an update when additional information becomes available.
- **update** 2026-02-01 23:20 UTC: We’re working on implementing a fix that we believe will resolve the impact to customers.  We will provide an update in 60 minutes or sooner if we have more information.
- **update** 2026-02-02 01:32 UTC: The engineering teams have successfully validated the fix within our test environments and are now preparing for deployment. An estimated time for when full connectivity will be restored is unavailable. We'll provide an update in 60 minutes, or sooner if more information becomes available.
- **update** 2026-02-02 03:14 UTC: Our engineering teams have successfully deployed the fix to the EU region and service has been restored. The team is currently deploying the fix to the US region. Customers will have to re-authenticate their Salesforce connections in MuleSoft Composer Flows. We'll provide an update in 60 minutes, or sooner if more information becomes available.
- **update** 2026-02-02 03:57 UTC: Our engineering teams have successfully deployed the fix to all regions (EU and US) and services have been restored. Customers will have to re-authenticate their Salesforce connections in MuleSoft Composer Flows. We apologize for how this incident affected your business operations.


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Canonical: https://rewindex.com/company/salesforce/incidents/20003648 · Markdown: https://rewindex.com/company/salesforce/incidents/20003648.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003648 · Generated 2026-10-18T10:29:39.982Z