# Salesforce: Performance Degradation: Core Service

> Salesforce status incident “Performance Degradation: Core Service” on 2026-01-31: impact minor (vendor’s label), 1.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20003646
Last updated: 2026-01-31T10:25:06Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-01-31 08:08 UTC · Resolved: 2026-01-31 09:39 UTC · Duration: 1.5 h
- Updates: 1 · Affected components: Core Service, 1 instance
- [Vendor status page: https://status.salesforce.com/incidents/20003646](https://status.salesforce.com/incidents/20003646)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **resolved** 2026-01-31 10:25 UTC: We’ve confirmed that the solution implemented to mitigate the issue causing the performance degradation was successful. Engineers have observed that the service is stable and have resolved the incident. Customers should no longer see any impact. We will fully investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future. We apologize for how you and your business may have been affected by this incident.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-01-31 08:08 UTC, resolved after 1.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20003646
- Citation: Salesforce, “Performance Degradation: Core Service” (2026-01-31 08:08 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20003646 (CC BY 4.0).
- Markdown link: `[Salesforce: Performance Degradation: Core Service (2026-01-31)](https://rewindex.com/company/salesforce/incidents/20003646)`


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Canonical: https://rewindex.com/company/salesforce/incidents/20003646 · Markdown: https://rewindex.com/company/salesforce/incidents/20003646.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003646 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:58:56.185Z