# Salesforce: Service Disruption: Core Service

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-01-27 19:00 UTC · Resolved: 2026-01-27 19:31 UTC · Duration: 31 min
- Updates: 1 · Affected components: Core Service, 1 instance
- [Vendor status page: https://status.salesforce.com/incidents/20003634](https://status.salesforce.com/incidents/20003634)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-01-27 20:11 UTC: As of 19:31 UTC, we resolved a service disruption issue impacting Core services in USA600. We apologize for how you and your business may have been affected by this incident. We will thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

## Rewindex changes for this incident

- 2026-01-27 19:00 UTC: [Major incident: Service Disruption: Core Service](https://rewindex.com/change/i6f8cb8b4646bba.md)


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Canonical: https://rewindex.com/company/salesforce/incidents/20003634 · Markdown: https://rewindex.com/company/salesforce/incidents/20003634.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003634 · Generated 2026-10-18T10:29:33.496Z