# Salesforce: Marketing Cloud Account Engagement Feature Disruption Background Processing: Background Processing

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-01-12 16:40 UTC · Resolved: 2026-01-13 12:30 UTC · Duration: 20 h
- Updates: 0 · Affected components: Background Processing, 1 instance
- [Vendor status page: https://status.salesforce.com/incidents/20003590](https://status.salesforce.com/incidents/20003590)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

_No update text published._

## Rewindex changes for this incident

- 2026-01-12 16:40 UTC: [Major incident: Marketing Cloud Account Engagement Feature Disruption Background Processing: Background Processing](https://rewindex.com/change/ic36068ec84076b.md)


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Canonical: https://rewindex.com/company/salesforce/incidents/20003590 · Markdown: https://rewindex.com/company/salesforce/incidents/20003590.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003590 · Generated 2026-10-18T10:28:52.784Z