# Salesforce: Service Disruption: Platform

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-01-01 00:00 UTC · Resolved: 2026-01-01 00:50 UTC · Duration: 50 min
- Updates: 1 · Affected components: Platform, 1 instance
- [Vendor status page: https://status.salesforce.com/incidents/20003575](https://status.salesforce.com/incidents/20003575)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-01-01 01:50 UTC: As of 12:50 AM UTC on January 1, 2026, the service disruption has been resolved, and customers are now able to log in successfully. The team implemented several targeted database corrections to fully resolve the incident and restore normal service operations. We apologize for how this incident may have affected you and your business.

## Rewindex changes for this incident

- 2026-01-01 00:00 UTC: [Major incident: Service Disruption: Platform](https://rewindex.com/change/ie4bb26768f458f.md)


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Canonical: https://rewindex.com/company/salesforce/incidents/20003575 · Markdown: https://rewindex.com/company/salesforce/incidents/20003575.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003575 · Generated 2026-10-18T10:28:53.519Z