# Salesforce: Feature Service Disruption: Core Service

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-12-26 14:18 UTC · Resolved: 2025-12-26 17:42 UTC · Duration: 3.4 h
- Updates: 6 · Affected components: Core Service, 22 instances
- [Vendor status page: https://status.salesforce.com/incidents/20003569](https://status.salesforce.com/incidents/20003569)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2025-12-26 15:17 UTC: The Salesforce Technology team has identified a potential trigger for the issue and is working on implementing a fix to resolve it. We don’t have an estimated time for the completion of all workstreams at this point; however, we will provide an update in 30 minutes or sooner if we have more information.
- **update** 2025-12-26 15:49 UTC: We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
- **update** 2025-12-26 16:19 UTC: We’re working on implementing a fix that we believe will resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
- **update** 2025-12-26 16:48 UTC: The Salesforce Technology team has identified a potential trigger for the issue and is working on implementing a fix to resolve it. We don’t have an estimated time for the completion of all workstreams at this point; however, we will provide an update in 30 minutes or sooner if we have more information.
- **update** 2025-12-26 17:18 UTC: We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
- **update** 2025-12-26 17:46 UTC: We’re working on implementing a fix that we believe will resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.


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Canonical: https://rewindex.com/company/salesforce/incidents/20003569 · Markdown: https://rewindex.com/company/salesforce/incidents/20003569.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003569 · Generated 2026-10-18T11:26:31.154Z