# Salesforce: Feature Service Disruption: Search

> Salesforce status incident “Feature Service Disruption: Search” on 2025-11-18: impact minor (vendor’s label), 1.2 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20003467
Last updated: 2025-11-18T19:43:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-11-18 17:40 UTC · Resolved: 2025-11-18 18:50 UTC · Duration: 1.2 h
- Updates: 2 · Affected components: Search, 179 instances
- [Vendor status page: https://status.salesforce.com/incidents/20003467](https://status.salesforce.com/incidents/20003467)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2025-11-18 19:09 UTC: At 14:38  UTC, we noted a feature disruption impacting the search functionality across multiple instances. During this time, customers may experience issues with using the search feature, including search indexing. We are actively working to identify the potential trigger of this issue and are working on exploring a potential code change as a viable option. We’ll provide an update in 30 minutes or sooner if additional information becomes available.
- **update** 2025-11-18 19:43 UTC: We have performed a host restart, and the impact on search functionality has been resolved as of 18:50 UTC. We will continue to monitor the environment to ensure stability and prevent a recurrence. We apologize for any inconvenience this issue may have caused you and your business. It has been determined that the impact began earlier than previously communicated, and the start time has been updated to reflect this. We will thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2025-11-18 17:40 UTC, resolved after 1.2 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20003467
- Citation: Salesforce, “Feature Service Disruption: Search” (2025-11-18 17:40 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20003467 (CC BY 4.0).
- Markdown link: `[Salesforce: Feature Service Disruption: Search (2025-11-18)](https://rewindex.com/company/salesforce/incidents/20003467)`


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Canonical: https://rewindex.com/company/salesforce/incidents/20003467 · Markdown: https://rewindex.com/company/salesforce/incidents/20003467.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003467 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:58:51.427Z