# Salesforce: Salesforce Spiff Feature Degradation: Spiff

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-11-06 20:00 UTC · Resolved: 2025-11-06 22:25 UTC · Duration: 2.4 h
- Updates: 3 · Affected components: Spiff, 2 instances
- [Vendor status page: https://status.salesforce.com/incidents/20003442](https://status.salesforce.com/incidents/20003442)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **investigating** 2025-11-06 21:44 UTC: We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.
- **update** 2025-11-06 22:02 UTC: We isolated the issue to the application tier and are working to find the best path to resolution. We will provide an update in 30 minutes or sooner if we have more information.
- **resolved** 2025-11-06 22:23 UTC: The Salesforce Technology team has observed that instance stability and performance are now at expected levels and declared the incident resolved. We will thoroughly investigate the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.


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Canonical: https://rewindex.com/company/salesforce/incidents/20003442 · Markdown: https://rewindex.com/company/salesforce/incidents/20003442.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003442 · Generated 2026-10-18T10:28:53.156Z