# Salesforce: Marketing Cloud Account Engagement Feature Degradation Application: Application, Frontend Processing

> Salesforce status incident “Marketing Cloud Account Engagement Feature Degradation Application: Application, Frontend Processing” on 2025-10-27: impact minor (vendor’s label), 3.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20003401
Last updated: 2025-10-27T16:46:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-27 06:00 UTC · Resolved: 2025-10-27 09:00 UTC · Duration: 3.0 h
- Updates: 1 · Affected components: Application, Frontend Processing, 1 instance
- [Vendor status page: https://status.salesforce.com/incidents/20003401](https://status.salesforce.com/incidents/20003401)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2025-10-27 16:46 UTC: After analysis from Salesforce Technology team, the  degradation impacting Account Engagement was caused by external factor and is now resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2025-10-27 06:00 UTC, resolved after 3.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20003401
- Citation: Salesforce, “Marketing Cloud Account Engagement Feature Degradation Application: Application, Frontend Processing” (2025-10-27 06:00 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20003401 (CC BY 4.0).
- Markdown link: `[Salesforce: Marketing Cloud Account Engagement Feature Degradation Application: Application, Frontend Processing (2025-10-27)](https://rewindex.com/company/salesforce/incidents/20003401)`


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Canonical: https://rewindex.com/company/salesforce/incidents/20003401 · Markdown: https://rewindex.com/company/salesforce/incidents/20003401.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003401 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:36:45.403Z
