# Salesforce: Performance Degradation Asynchronous Processing: Core Service

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-20 15:11 UTC · Resolved: 2025-10-20 21:17 UTC · Duration: 6.1 h
- Updates: 7 · Affected components: Core Service, 1 instance
- [Vendor status page: https://status.salesforce.com/incidents/20003377](https://status.salesforce.com/incidents/20003377)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **investigating** 2025-10-20 16:31 UTC: We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.
- **investigating** 2025-10-20 16:56 UTC: We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.
- **investigating** 2025-10-20 17:20 UTC: We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.
- **update** 2025-10-20 18:25 UTC: We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
- **update** 2025-10-20 19:19 UTC: We’re working on implementing a fix that we believe will resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
- **update** 2025-10-20 20:01 UTC: We’re working on implementing a fix that we believe will resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
- **update** 2025-10-20 20:47 UTC: We’re working on implementing a fix that we believe will resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.


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Canonical: https://rewindex.com/company/salesforce/incidents/20003377 · Markdown: https://rewindex.com/company/salesforce/incidents/20003377.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003377 · Generated 2026-10-18T12:19:43.095Z