# Salesforce: Performance Degradation: Core Service

> Salesforce status incident “Performance Degradation: Core Service” on 2025-10-17: impact minor (vendor’s label), 25 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20003359
Last updated: 2025-10-17T08:26:49Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-17 06:50 UTC · Resolved: 2025-10-17 07:15 UTC · Duration: 25 min
- Updates: 1 · Affected components: Core Service, 20 instances
- [Vendor status page: https://status.salesforce.com/incidents/20003359](https://status.salesforce.com/incidents/20003359)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2025-10-17 08:26 UTC: We have identified an issue impacting query search and slowness when accessing Salesforce services. An auto-restart of the database has resolved the issue, and the customers are no longer impacted. We apologize for how this incident impacted you and your business.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2025-10-17 06:50 UTC, resolved after 25 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20003359
- Citation: Salesforce, “Performance Degradation: Core Service” (2025-10-17 06:50 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20003359 (CC BY 4.0).
- Markdown link: `[Salesforce: Performance Degradation: Core Service (2025-10-17)](https://rewindex.com/company/salesforce/incidents/20003359)`


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Canonical: https://rewindex.com/company/salesforce/incidents/20003359 · Markdown: https://rewindex.com/company/salesforce/incidents/20003359.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003359 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:15:28.175Z