# Salesforce: Performance Degradation: Core Service

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-11 05:00 UTC · Resolved: 2025-10-12 05:25 UTC · Duration: 24 h
- Updates: 3 · Affected components: Core Service, 2 instances
- [Vendor status page: https://status.salesforce.com/incidents/20003343](https://status.salesforce.com/incidents/20003343)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2025-10-12 01:04 UTC: We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
- **update** 2025-10-12 01:56 UTC: Implementing Solution Working On Fix The fix is being implemented and expected to take another couple of hours given the size of table size. Next update will be shared accordingly.
- **update** 2025-10-12 07:12 UTC: The implementation of fix is done on few cells and yet to be completed on few other impacted cells. Will post the resolution update accordingly.


---
Canonical: https://rewindex.com/company/salesforce/incidents/20003343 · Markdown: https://rewindex.com/company/salesforce/incidents/20003343.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003343 · Generated 2026-10-18T10:29:21.128Z