# Salesforce: Salesforce Data Cloud Feature Degradation: Customer360 Audiences

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-03 17:38 UTC · Resolved: 2025-10-07 14:15 UTC · Duration: 4 d
- Updates: 3 · Affected components: Customer360 Audiences, 62 instances
- [Vendor status page: https://status.salesforce.com/incidents/20003316](https://status.salesforce.com/incidents/20003316)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2025-10-06 19:50 UTC: Currently the start time is still under investigation.  This will be updated as soon as the accurate time is assessed.
- **update** 2025-10-06 20:32 UTC: Start time has been updated to the accurate start time of 02:00 UTC on 2025-10-06
- **update** 2025-10-07 13:32 UTC: Start time has been updated to the accurate start time of 05:38 UTC on 2025-10-03


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Canonical: https://rewindex.com/company/salesforce/incidents/20003316 · Markdown: https://rewindex.com/company/salesforce/incidents/20003316.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003316 · Generated 2026-10-18T10:29:23.309Z