# Salesforce: Salesforce Unified Messaging Service Disruption: Salesforce Unified Messaging

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-09-18 06:39 UTC · Resolved: 2025-09-18 15:05 UTC · Duration: 8.4 h
- Updates: 0 · Affected components: Salesforce Unified Messaging, 10 instances
- [Vendor status page: https://status.salesforce.com/incidents/20003294](https://status.salesforce.com/incidents/20003294)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

_No update text published._

## Rewindex changes for this incident

- 2025-09-18 06:39 UTC: [Major incident: Salesforce Unified Messaging Service Disruption: Salesforce Unified Messaging](https://rewindex.com/change/idf4aabf9abe669.md)


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Canonical: https://rewindex.com/company/salesforce/incidents/20003294 · Markdown: https://rewindex.com/company/salesforce/incidents/20003294.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003294 · Generated 2026-10-18T11:25:31.605Z