# Salesforce in January 2026: incidents, uptime and changes

> Salesforce in January 2026: 74 incidents on its status page (15 major or critical), 70.97% free of major or critical incidents (vendor-reported), 5 CVEs. From Rewindex’s archive of Salesforce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/salesforce/2026/01
Last updated: 2026-06-17T10:20:07Z

- Incidents posted: 74 (major/critical: 15) · Maintenance: 0
- By vendor impact label: major 15, minor 59
- Uptime (vendor-reported): 70.97% free of major/critical incidents, 26.41% free of any incident; outage time 9.0 days, incident time 22.8 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 5
- Previous month: [December 2025](https://rewindex.com/company/salesforce/2025/12.md) · Next: [February 2026](https://rewindex.com/company/salesforce/2026/02.md) · [All months](https://rewindex.com/company/salesforce/reports.md) · [Salesforce](https://rewindex.com/company/salesforce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Service Disruption: Platform](https://rewindex.com/company/salesforce/incidents/20003575.md) | major | 2026-01-01 00:00 UTC | 2026-01-01 00:50 UTC | 50 min | resolved |
| [Service Disruption: Service Cloud Voice, Core Service](https://rewindex.com/company/salesforce/incidents/20003578.md) | major | 2026-01-05 05:10 UTC | 2026-01-05 10:18 UTC | 5.1 h | resolved |
| [Service Disruption: Service Cloud Voice, Core Service](https://rewindex.com/company/salesforce/incidents/20003579.md) | major | 2026-01-05 05:10 UTC | 2026-01-05 09:05 UTC | 3.9 h | resolved |
| [Field Service Scheduling Feature Disruption: Field Service Scheduling](https://rewindex.com/company/salesforce/incidents/20003588.md) | major | 2026-01-12 07:53 UTC | 2026-01-12 11:49 UTC | 3.9 h | resolved |
| [Marketing Cloud Account Engagement Feature Disruption Background Processing: Background Processing](https://rewindex.com/company/salesforce/incidents/20003590.md) | major | 2026-01-12 16:40 UTC | 2026-01-13 12:30 UTC | 20 h | resolved |
| [Salesforce Data Cloud Feature Disruption: Customer360 Audiences](https://rewindex.com/company/salesforce/incidents/20003636.md) | major | 2026-01-13 16:37 UTC | 2026-01-30 16:39 UTC | 17 d | resolved |
| [Heroku Feature Disruption: CLI, Dashboard, Platform API +1 more](https://rewindex.com/company/salesforce/incidents/20003594.md) | major | 2026-01-15 12:03 UTC | 2026-01-15 13:46 UTC | 1.7 h | resolved |
| [Tableau Service Disruption: Analytics Cloud](https://rewindex.com/company/salesforce/incidents/20003595.md) | major | 2026-01-15 14:57 UTC | 2026-01-15 15:39 UTC | 42 min | resolved |
| [Salesforce Spiff Service Disruption: Spiff](https://rewindex.com/company/salesforce/incidents/20003605.md) | major | 2026-01-22 06:37 UTC | 2026-01-22 14:58 UTC | 8.3 h | resolved |
| [Marketing Cloud Disruption: Marketing Cloud Core Service](https://rewindex.com/company/salesforce/incidents/20003612.md) | major | 2026-01-23 06:27 UTC | 2026-01-23 07:02 UTC | 35 min | resolved |
| [Service Disruption: Core Service](https://rewindex.com/company/salesforce/incidents/20003626.md) | major | 2026-01-26 20:32 UTC | 2026-01-26 20:51 UTC | 19 min | resolved |
| [Mule Soft Service Disruption: Cloud Hub20 Applications-US-EAST-1](https://rewindex.com/company/salesforce/incidents/20003631.md) | major | 2026-01-27 05:20 UTC | 2026-01-27 09:40 UTC | 4.3 h | resolved |
| [Service Disruption: Core Service](https://rewindex.com/company/salesforce/incidents/20003634.md) | major | 2026-01-27 19:00 UTC | 2026-01-27 19:31 UTC | 31 min | resolved |
| [Service Disruption: Core Service](https://rewindex.com/company/salesforce/incidents/20003640.md) | major | 2026-01-29 14:13 UTC | 2026-01-29 14:54 UTC | 41 min | resolved |
| [Mule Soft Service Disruption: RPA](https://rewindex.com/company/salesforce/incidents/20003642.md) | major | 2026-01-30 01:48 UTC | 2026-01-30 05:15 UTC | 3.5 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Service Disruption: Platform](https://rewindex.com/company/salesforce/incidents/20003575.md) | major | 2026-01-01 00:00 UTC | 2026-01-01 00:50 UTC | 50 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003576.md) | minor | 2026-01-04 05:06 UTC | 2026-01-04 05:18 UTC | 12 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003577.md) | minor | 2026-01-04 22:20 UTC | 2026-01-04 22:28 UTC | 8 min | resolved |
| [Service Disruption: Service Cloud Voice, Core Service](https://rewindex.com/company/salesforce/incidents/20003578.md) | major | 2026-01-05 05:10 UTC | 2026-01-05 10:18 UTC | 5.1 h | resolved |
| [Service Disruption: Service Cloud Voice, Core Service](https://rewindex.com/company/salesforce/incidents/20003579.md) | major | 2026-01-05 05:10 UTC | 2026-01-05 09:05 UTC | 3.9 h | resolved |
| [Intermittent Login Errors: Core Service](https://rewindex.com/company/salesforce/incidents/20003580.md) | minor | 2026-01-05 21:23 UTC | 2026-01-05 21:52 UTC | 29 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003581.md) | minor | 2026-01-07 08:45 UTC | 2026-01-07 14:30 UTC | 5.8 h | resolved |
| [Feature Perf Degradation: Communities](https://rewindex.com/company/salesforce/incidents/20003598.md) | minor | 2026-01-09 18:32 UTC | 2026-01-17 23:22 UTC | 8 d | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003582.md) | minor | 2026-01-09 20:55 UTC | 2026-01-09 21:23 UTC | 28 min | resolved |
| [Marketing Cloud Account Engagement Feature Degradation Application: Application](https://rewindex.com/company/salesforce/incidents/20003619.md) | minor | 2026-01-09 23:00 UTC | 2026-01-27 02:30 UTC | 17 d | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003586.md) | minor | 2026-01-10 02:00 UTC | 2026-01-12 03:00 UTC | 2 d | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003589.md) | minor | 2026-01-10 02:30 UTC | 2026-01-13 07:19 UTC | 3 d | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003583.md) | minor | 2026-01-10 08:41 UTC | 2026-01-10 09:31 UTC | 50 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003584.md) | minor | 2026-01-11 13:11 UTC | 2026-01-11 14:41 UTC | 1.5 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003585.md) | minor | 2026-01-11 16:28 UTC | 2026-01-12 03:47 UTC | 11 h | resolved |
| [Field Service Scheduling Feature Disruption: Field Service Scheduling](https://rewindex.com/company/salesforce/incidents/20003588.md) | major | 2026-01-12 07:53 UTC | 2026-01-12 11:49 UTC | 3.9 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003587.md) | minor | 2026-01-12 08:53 UTC | 2026-01-12 09:02 UTC | 9 min | resolved |
| [Marketing Cloud Account Engagement Feature Disruption Background Processing: Background Processing](https://rewindex.com/company/salesforce/incidents/20003590.md) | major | 2026-01-12 16:40 UTC | 2026-01-13 12:30 UTC | 20 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003591.md) | minor | 2026-01-13 14:56 UTC | 2026-01-13 15:45 UTC | 49 min | resolved |
| [Salesforce Data Cloud Feature Disruption: Customer360 Audiences](https://rewindex.com/company/salesforce/incidents/20003636.md) | major | 2026-01-13 16:37 UTC | 2026-01-30 16:39 UTC | 17 d | resolved |
| [Performance Degradation: Salesforce Unified Messaging](https://rewindex.com/company/salesforce/incidents/20003592.md) | minor | 2026-01-14 18:47 UTC | 2026-01-15 01:57 UTC | 7.2 h | resolved |
| [Tableau Feature Degradation: Analytics Cloud](https://rewindex.com/company/salesforce/incidents/20003635.md) | minor | 2026-01-14 21:00 UTC | 2026-01-30 06:43 UTC | 15 d | resolved |
| [Feature Perf Degradation: SLASService US-East-1](https://rewindex.com/company/salesforce/incidents/20003593.md) | minor | 2026-01-15 02:40 UTC | 2026-01-15 10:51 UTC | 8.2 h | resolved |
| [Heroku Feature Disruption: CLI, Dashboard, Platform API +1 more](https://rewindex.com/company/salesforce/incidents/20003594.md) | major | 2026-01-15 12:03 UTC | 2026-01-15 13:46 UTC | 1.7 h | resolved |
| [Tableau Service Disruption: Analytics Cloud](https://rewindex.com/company/salesforce/incidents/20003595.md) | major | 2026-01-15 14:57 UTC | 2026-01-15 15:39 UTC | 42 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003596.md) | minor | 2026-01-15 15:26 UTC | 2026-01-15 16:27 UTC | 1.0 h | resolved |
| [Feature Service Disruption: Agentforce](https://rewindex.com/company/salesforce/incidents/20003597.md) | minor | 2026-01-15 16:32 UTC | 2026-01-16 01:24 UTC | 8.9 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003599.md) | minor | 2026-01-16 17:41 UTC | 2026-01-16 17:47 UTC | 6 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003600.md) | minor | 2026-01-20 13:02 UTC | 2026-01-20 13:09 UTC | 7 min | resolved |
| [Salesforce Spiff Performance Degradation: Spiff](https://rewindex.com/company/salesforce/incidents/20003601.md) | minor | 2026-01-20 15:00 UTC | 2026-01-20 16:13 UTC | 1.2 h | resolved |
| [Feature Perf Degradation: Email Studio](https://rewindex.com/company/salesforce/incidents/20003608.md) | minor | 2026-01-20 18:04 UTC | 2026-01-22 17:38 UTC | 48 h | resolved |
| [Feature Perf Degradation: Email Studio](https://rewindex.com/company/salesforce/incidents/20003610.md) | minor | 2026-01-20 18:04 UTC | 2026-01-22 19:21 UTC | 2 d | resolved |
| [Marketing Cloud Feature Degradation: Email Studio](https://rewindex.com/company/salesforce/incidents/20003603.md) | minor | 2026-01-20 18:04 UTC | 2026-01-25 11:31 UTC | 5 d | resolved |
| [Feature Perf Degradation: Email Studio](https://rewindex.com/company/salesforce/incidents/20003609.md) | minor | 2026-01-20 18:04 UTC | 2026-01-22 18:42 UTC | 2 d | resolved |
| [Marketing Cloud Feature Degradation: Email Studio](https://rewindex.com/company/salesforce/incidents/20003607.md) | minor | 2026-01-20 18:04 UTC | 2026-01-22 11:34 UTC | 42 h | resolved |
| [Marketing Cloud Degradation: Other Feature](https://rewindex.com/company/salesforce/incidents/20003618.md) | minor | 2026-01-20 18:04 UTC | 2026-01-26 09:55 UTC | 6 d | resolved |
| [Feature Perf Degradation: Email Studio](https://rewindex.com/company/salesforce/incidents/20003611.md) | minor | 2026-01-20 18:04 UTC | 2026-01-22 19:39 UTC | 2 d | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003602.md) | minor | 2026-01-21 17:19 UTC | 2026-01-21 20:38 UTC | 3.3 h | resolved |
| [Salesforce Spiff Service Disruption: Spiff](https://rewindex.com/company/salesforce/incidents/20003605.md) | major | 2026-01-22 06:37 UTC | 2026-01-22 14:58 UTC | 8.3 h | resolved |
| [Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/company/salesforce/incidents/20003604.md) | minor | 2026-01-22 07:00 UTC | 2026-01-22 07:30 UTC | 30 min | resolved |
| [Feature Perf Degradation: Email Studio](https://rewindex.com/company/salesforce/incidents/20003606.md) | minor | 2026-01-22 11:02 UTC | 2026-01-22 11:34 UTC | 32 min | resolved |
| [Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/company/salesforce/incidents/20003615.md) | minor | 2026-01-23 02:42 UTC | 2026-01-23 13:14 UTC | 11 h | resolved |
| [Marketing Cloud Disruption: Marketing Cloud Core Service](https://rewindex.com/company/salesforce/incidents/20003612.md) | major | 2026-01-23 06:27 UTC | 2026-01-23 07:02 UTC | 35 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003613.md) | minor | 2026-01-23 07:14 UTC | 2026-01-23 07:22 UTC | 8 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003614.md) | minor | 2026-01-23 11:44 UTC | 2026-01-23 11:57 UTC | 13 min | resolved |
| [Feature Service Disruption: Customer360 Audiences](https://rewindex.com/company/salesforce/incidents/20003616.md) | minor | 2026-01-23 12:00 UTC | 2026-01-23 15:04 UTC | 3.1 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003617.md) | minor | 2026-01-23 16:30 UTC | 2026-01-23 16:39 UTC | 9 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003620.md) | minor | 2026-01-24 00:45 UTC | 2026-01-24 00:54 UTC | 9 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003621.md) | minor | 2026-01-25 08:16 UTC | 2026-01-25 12:43 UTC | 4.5 h | resolved |
| [Feature Service Disruption: Live Agent](https://rewindex.com/company/salesforce/incidents/20003624.md) | minor | 2026-01-26 11:00 UTC | 2026-01-26 16:00 UTC | 5.0 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003622.md) | minor | 2026-01-26 12:00 UTC | 2026-01-26 12:09 UTC | 9 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003623.md) | minor | 2026-01-26 12:45 UTC | 2026-01-26 13:10 UTC | 25 min | resolved |
| [Feature Perf Degradation: Cloud Pages, Email Studio](https://rewindex.com/company/salesforce/incidents/20003625.md) | minor | 2026-01-26 12:49 UTC | 2026-01-26 16:44 UTC | 3.9 h | resolved |
| [Service Disruption: Core Service](https://rewindex.com/company/salesforce/incidents/20003626.md) | major | 2026-01-26 20:32 UTC | 2026-01-26 20:51 UTC | 19 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003627.md) | minor | 2026-01-26 23:54 UTC | 2026-01-27 00:02 UTC | 8 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003628.md) | minor | 2026-01-27 04:00 UTC | 2026-01-27 05:21 UTC | 1.4 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003630.md) | minor | 2026-01-27 04:36 UTC | 2026-01-27 12:20 UTC | 7.7 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003629.md) | minor | 2026-01-27 05:08 UTC | 2026-01-27 06:26 UTC | 1.3 h | resolved |
| [Mule Soft Service Disruption: Cloud Hub20 Applications-US-EAST-1](https://rewindex.com/company/salesforce/incidents/20003631.md) | major | 2026-01-27 05:20 UTC | 2026-01-27 09:40 UTC | 4.3 h | resolved |
| [Marketing Cloud Degradation: Email Studio](https://rewindex.com/company/salesforce/incidents/20003637.md) | minor | 2026-01-27 15:03 UTC | 2026-01-28 06:18 UTC | 15 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003632.md) | minor | 2026-01-27 15:39 UTC | 2026-01-27 15:46 UTC | 7 min | resolved |
| [Mule Soft Performance Degradation: APIManager](https://rewindex.com/company/salesforce/incidents/20003633.md) | minor | 2026-01-27 16:07 UTC | 2026-01-27 18:38 UTC | 2.5 h | resolved |
| [Service Disruption: Core Service](https://rewindex.com/company/salesforce/incidents/20003634.md) | major | 2026-01-27 19:00 UTC | 2026-01-27 19:31 UTC | 31 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003638.md) | minor | 2026-01-28 03:48 UTC | 2026-01-28 03:55 UTC | 7 min | resolved |
| [Feature Perf Degradation: Service Cloud Voice](https://rewindex.com/company/salesforce/incidents/20003686.md) | minor | 2026-01-28 04:46 UTC | 2026-02-10 13:33 UTC | 13 d | resolved |
| [Feature Service Disruption: Core Service](https://rewindex.com/company/salesforce/incidents/20003644.md) | minor | 2026-01-28 13:21 UTC | 2026-01-30 22:22 UTC | 2 d | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003639.md) | minor | 2026-01-29 11:12 UTC | 2026-01-29 11:41 UTC | 29 min | resolved |
| [Service Disruption: Core Service](https://rewindex.com/company/salesforce/incidents/20003640.md) | major | 2026-01-29 14:13 UTC | 2026-01-29 14:54 UTC | 41 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003641.md) | minor | 2026-01-30 00:00 UTC | 2026-01-30 02:21 UTC | 2.4 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003643.md) | minor | 2026-01-30 01:27 UTC | 2026-01-30 01:33 UTC | 6 min | resolved |
| [Mule Soft Service Disruption: RPA](https://rewindex.com/company/salesforce/incidents/20003642.md) | major | 2026-01-30 01:48 UTC | 2026-01-30 05:15 UTC | 3.5 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003645.md) | minor | 2026-01-31 07:00 UTC | 2026-01-31 07:06 UTC | 6 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003646.md) | minor | 2026-01-31 08:08 UTC | 2026-01-31 09:39 UTC | 1.5 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003647.md) | minor | 2026-01-31 10:48 UTC | 2026-01-31 11:11 UTC | 23 min | resolved |

## CVEs published

- [CVE-2026-22584](https://rewindex.com/cve/CVE-2026-22584.md)  (CVSS 9.8), published 2026-01-09
- [CVE-2026-22585](https://rewindex.com/cve/CVE-2026-22585.md)  (CVSS 9.8), published 2026-01-24
- [CVE-2026-22586](https://rewindex.com/cve/CVE-2026-22586.md)  (CVSS 9.8), published 2026-01-24
- [CVE-2026-22582](https://rewindex.com/cve/CVE-2026-22582.md)  (CVSS 9.8), published 2026-01-24
- [CVE-2026-22583](https://rewindex.com/cve/CVE-2026-22583.md)  (CVSS 9.8), published 2026-01-24

## Cite this

Salesforce posted 74 status incidents in January 2026 (15 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/salesforce/2026/01
- Citation: Salesforce, “Salesforce in January 2026” (2026-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/2026/01 (CC BY 4.0).
- Markdown link: `[Salesforce: Salesforce in January 2026 (2026-01-01)](https://rewindex.com/company/salesforce/2026/01)`


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Canonical: https://rewindex.com/company/salesforce/2026/01 · Markdown: https://rewindex.com/company/salesforce/2026/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:07:45.186Z