# Salesforce in September 2025: incidents, uptime and changes

> Salesforce in September 2025: 79 incidents on its status page (10 major or critical), 92.47% free of major or critical incidents (vendor-reported), 1 CVE. From Rewindex’s archive of Salesforce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/salesforce/2025/09
Last updated: 2026-09-26T00:10:00Z

- Incidents posted: 79 (major/critical: 10) · Maintenance: 0
- By vendor impact label: major 10, minor 69
- Uptime (vendor-reported): 92.47% free of major/critical incidents, 33.04% free of any incident; outage time 2.3 days, incident time 20.1 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 1
- Previous month: [August 2025](https://rewindex.com/company/salesforce/2025/08.md) · Next: [October 2025](https://rewindex.com/company/salesforce/2025/10.md) · [All months](https://rewindex.com/company/salesforce/reports.md) · [Salesforce](https://rewindex.com/company/salesforce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [B2 B2 CCommerce Service Disruption: B2 CCore](https://rewindex.com/company/salesforce/incidents/20003211.md) | major | 2025-09-06 16:24 UTC | 2025-09-06 20:11 UTC | 3.8 h | resolved |
| [Service Disruption: SCAPI-AP, SCAPI-EU, SCAPI-US +4 more](https://rewindex.com/company/salesforce/incidents/20003224.md) | major | 2025-09-09 18:26 UTC | 2025-09-09 19:20 UTC | 54 min | resolved |
| [Service Disruption: Core Service](https://rewindex.com/company/salesforce/incidents/20003234.md) | major | 2025-09-12 12:41 UTC | 2025-09-12 12:51 UTC | 10 min | resolved |
| [Service Disruption: Core Service](https://rewindex.com/company/salesforce/incidents/20003242.md) | major | 2025-09-16 18:50 UTC | 2025-09-16 21:25 UTC | 2.6 h | resolved |
| [Salesforce Data Cloud Feature Disruption: Customer360 Audiences](https://rewindex.com/company/salesforce/incidents/20003247.md) | major | 2025-09-17 20:52 UTC | 2025-09-19 00:30 UTC | 28 h | resolved |
| [Service Disruption: Core Service](https://rewindex.com/company/salesforce/incidents/20003245.md) | major | 2025-09-18 01:48 UTC | 2025-09-18 02:02 UTC | 14 min | resolved |
| [Salesforce Unified Messaging Service Disruption: Salesforce Unified Messaging](https://rewindex.com/company/salesforce/incidents/20003294.md) | major | 2025-09-18 06:39 UTC | 2025-09-18 15:05 UTC | 8.4 h | resolved |
| [Marketing Cloud Disruption: Audience Builder, Cloud Pages, Contact Builder +9 more](https://rewindex.com/company/salesforce/incidents/20003252.md) | major | 2025-09-20 01:05 UTC | 2025-09-20 04:49 UTC | 3.7 h | resolved |
| [Marketing Cloud Service Impacted: Marketing Cloud Core Service](https://rewindex.com/company/salesforce/incidents/20003254.md) | major | 2025-09-21 17:11 UTC | 2025-09-22 05:28 UTC | 12 h | resolved |
| [Marketing Cloud Service Impacted: Marketing Cloud Core Service](https://rewindex.com/company/salesforce/incidents/20003277.md) | major | 2025-09-27 11:48 UTC | 2025-09-27 14:53 UTC | 3.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003204.md) | minor | 2025-09-02 12:47 UTC | 2025-09-02 13:30 UTC | 43 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003205.md) | minor | 2025-09-03 16:24 UTC | 2025-09-03 17:00 UTC | 36 min | resolved |
| [Intermittent Page Load Errors: Core Service](https://rewindex.com/company/salesforce/incidents/20003207.md) | minor | 2025-09-03 16:55 UTC | 2025-09-04 00:10 UTC | 7.3 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003206.md) | minor | 2025-09-03 19:05 UTC | 2025-09-03 19:11 UTC | 6 min | resolved |
| [Performance Degradation Asynchronous Processing: Core Service](https://rewindex.com/company/salesforce/incidents/20003208.md) | minor | 2025-09-04 05:11 UTC | 2025-09-04 06:50 UTC | 1.6 h | resolved |
| [Feature Perf Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003209.md) | minor | 2025-09-05 20:46 UTC | 2025-09-06 07:00 UTC | 10 h | resolved |
| [Feature Perf Degradation: Search](https://rewindex.com/company/salesforce/incidents/20003210.md) | minor | 2025-09-06 01:18 UTC | 2025-09-06 13:45 UTC | 12 h | resolved |
| [Retroactive Tableau Feature Degradation: Analytics Cloud](https://rewindex.com/company/salesforce/incidents/20003215.md) | minor | 2025-09-06 08:33 UTC | 2025-09-08 09:49 UTC | 2 d | resolved |
| [Tableau Feature Degradation: Analytics Cloud](https://rewindex.com/company/salesforce/incidents/20003214.md) | minor | 2025-09-06 08:33 UTC | 2025-09-08 12:29 UTC | 2 d | resolved |
| [B2 B2 CCommerce Service Disruption: B2 CCore](https://rewindex.com/company/salesforce/incidents/20003211.md) | major | 2025-09-06 16:24 UTC | 2025-09-06 20:11 UTC | 3.8 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003212.md) | minor | 2025-09-08 03:05 UTC | 2025-09-08 03:22 UTC | 17 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003213.md) | minor | 2025-09-08 07:15 UTC | 2025-09-08 07:22 UTC | 7 min | resolved |
| [Tableau Webstore Feature Degradation: Tableau Webstore](https://rewindex.com/company/salesforce/incidents/20003216.md) | minor | 2025-09-08 13:08 UTC | 2025-09-08 14:50 UTC | 1.7 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003217.md) | minor | 2025-09-08 15:02 UTC | 2025-09-08 15:09 UTC | 7 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003220.md) | minor | 2025-09-08 15:03 UTC | 2025-09-08 15:23 UTC | 20 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003218.md) | minor | 2025-09-08 16:13 UTC | 2025-09-08 16:21 UTC | 8 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003219.md) | minor | 2025-09-08 19:22 UTC | 2025-09-08 19:52 UTC | 30 min | resolved |
| [Feature Service Disruption: Agentforce](https://rewindex.com/company/salesforce/incidents/20003221.md) | minor | 2025-09-08 23:00 UTC | 2025-09-09 12:56 UTC | 14 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003230.md) | minor | 2025-09-08 23:10 UTC | 2025-09-08 23:17 UTC | 7 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003222.md) | minor | 2025-09-09 11:53 UTC | 2025-09-09 12:48 UTC | 55 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003223.md) | minor | 2025-09-09 13:13 UTC | 2025-09-09 13:43 UTC | 30 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003225.md) | minor | 2025-09-09 15:24 UTC | 2025-09-09 22:57 UTC | 7.5 h | resolved |
| [Service Disruption: SCAPI-AP, SCAPI-EU, SCAPI-US +4 more](https://rewindex.com/company/salesforce/incidents/20003224.md) | major | 2025-09-09 18:26 UTC | 2025-09-09 19:20 UTC | 54 min | resolved |
| [On Demand Sandbox Ods Performance Degradation: B2 CCore](https://rewindex.com/company/salesforce/incidents/20003229.md) | minor | 2025-09-09 20:55 UTC | 2025-09-10 13:56 UTC | 17 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003226.md) | minor | 2025-09-10 05:55 UTC | 2025-09-10 06:06 UTC | 11 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003227.md) | minor | 2025-09-10 06:45 UTC | 2025-09-10 06:54 UTC | 9 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003228.md) | minor | 2025-09-10 07:17 UTC | 2025-09-10 07:25 UTC | 8 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003231.md) | minor | 2025-09-10 16:01 UTC | 2025-09-10 20:40 UTC | 4.7 h | resolved |
| [Performance Degradation: Salesforce CMS](https://rewindex.com/company/salesforce/incidents/20003232.md) | minor | 2025-09-10 18:27 UTC | 2025-09-10 18:28 UTC | 1 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003233.md) | minor | 2025-09-12 07:19 UTC | 2025-09-12 07:30 UTC | 11 min | resolved |
| [Salesforce Spiff Feature Degradation: Spiff](https://rewindex.com/company/salesforce/incidents/20003235.md) | minor | 2025-09-12 11:26 UTC | 2025-09-23 21:48 UTC | 11 d | resolved |
| [Service Disruption: Core Service](https://rewindex.com/company/salesforce/incidents/20003234.md) | major | 2025-09-12 12:41 UTC | 2025-09-12 12:51 UTC | 10 min | resolved |
| [Performance Degradation: Core Service, Search](https://rewindex.com/company/salesforce/incidents/20003236.md) | minor | 2025-09-12 14:10 UTC | 2025-09-12 14:11 UTC | 1 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003237.md) | minor | 2025-09-13 05:34 UTC | 2025-09-13 05:57 UTC | 23 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003238.md) | minor | 2025-09-13 13:01 UTC | 2025-09-13 13:15 UTC | 14 min | resolved |
| [Mule Soft Feature Degradation: Runtime Manager](https://rewindex.com/company/salesforce/incidents/20003241.md) | minor | 2025-09-15 19:42 UTC | 2025-09-16 15:50 UTC | 20 h | resolved |
| [Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/company/salesforce/incidents/20003239.md) | minor | 2025-09-16 02:00 UTC | 2025-09-16 07:09 UTC | 5.2 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003240.md) | minor | 2025-09-16 07:22 UTC | 2025-09-16 07:28 UTC | 6 min | resolved |
| [Feature Service Disruption: Core Service](https://rewindex.com/company/salesforce/incidents/20003251.md) | minor | 2025-09-16 11:00 UTC | 2025-09-19 19:31 UTC | 3 d | resolved |
| [Service Disruption: Core Service](https://rewindex.com/company/salesforce/incidents/20003242.md) | major | 2025-09-16 18:50 UTC | 2025-09-16 21:25 UTC | 2.6 h | resolved |
| [Feature Perf Degradation: Customer360 Audiences](https://rewindex.com/company/salesforce/incidents/20003246.md) | minor | 2025-09-17 08:47 UTC | 2025-09-18 12:15 UTC | 27 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003244.md) | minor | 2025-09-17 09:08 UTC | 2025-09-17 09:24 UTC | 16 min | resolved |
| [Salesforce Data Cloud Feature Disruption: Customer360 Audiences](https://rewindex.com/company/salesforce/incidents/20003247.md) | major | 2025-09-17 20:52 UTC | 2025-09-19 00:30 UTC | 28 h | resolved |
| [Service Disruption: Core Service](https://rewindex.com/company/salesforce/incidents/20003245.md) | major | 2025-09-18 01:48 UTC | 2025-09-18 02:02 UTC | 14 min | resolved |
| [Salesforce Unified Messaging Service Disruption: Salesforce Unified Messaging](https://rewindex.com/company/salesforce/incidents/20003294.md) | major | 2025-09-18 06:39 UTC | 2025-09-18 15:05 UTC | 8.4 h | resolved |
| [Commerce Cloud Performance Degradation Shopper Login And Api Service Slas: SLASService AP-2, SLASService AP-3](https://rewindex.com/company/salesforce/incidents/20003248.md) | minor | 2025-09-19 00:25 UTC | 2025-09-19 05:20 UTC | 4.9 h | resolved |
| [Feature Perf Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003249.md) | minor | 2025-09-19 04:00 UTC | 2025-09-19 10:15 UTC | 6.3 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003250.md) | minor | 2025-09-19 12:07 UTC | 2025-09-19 12:36 UTC | 29 min | resolved |
| [Marketing Cloud Disruption: Audience Builder, Cloud Pages, Contact Builder +9 more](https://rewindex.com/company/salesforce/incidents/20003252.md) | major | 2025-09-20 01:05 UTC | 2025-09-20 04:49 UTC | 3.7 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003253.md) | minor | 2025-09-21 13:08 UTC | 2025-09-21 13:21 UTC | 13 min | resolved |
| [Marketing Cloud Service Impacted: Marketing Cloud Core Service](https://rewindex.com/company/salesforce/incidents/20003254.md) | major | 2025-09-21 17:11 UTC | 2025-09-22 05:28 UTC | 12 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003255.md) | minor | 2025-09-22 09:25 UTC | 2025-09-22 09:30 UTC | 5 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003256.md) | minor | 2025-09-22 12:48 UTC | 2025-09-22 13:09 UTC | 21 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003257.md) | minor | 2025-09-23 02:33 UTC | 2025-09-23 02:52 UTC | 19 min | resolved |
| [Intermittent Page Load Errors: Core Service](https://rewindex.com/company/salesforce/incidents/20003258.md) | minor | 2025-09-23 03:54 UTC | 2025-09-23 15:41 UTC | 12 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003259.md) | minor | 2025-09-23 13:26 UTC | 2025-09-23 13:34 UTC | 8 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003270.md) | minor | 2025-09-23 22:00 UTC | 2025-09-25 09:44 UTC | 36 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003269.md) | minor | 2025-09-23 22:00 UTC | 2025-09-25 06:30 UTC | 33 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003271.md) | minor | 2025-09-23 22:00 UTC | 2025-09-25 10:50 UTC | 37 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003272.md) | minor | 2025-09-23 22:00 UTC | 2025-09-25 12:10 UTC | 38 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003268.md) | minor | 2025-09-24 00:52 UTC | 2025-09-25 16:19 UTC | 39 h | resolved |
| [Mule Soft Feature Disruption: Runtime Manager](https://rewindex.com/company/salesforce/incidents/20003262.md) | minor | 2025-09-24 08:15 UTC | 2025-09-24 11:14 UTC | 3.0 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003260.md) | minor | 2025-09-24 08:22 UTC | 2025-09-24 08:50 UTC | 28 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003261.md) | minor | 2025-09-24 09:30 UTC | 2025-09-24 10:45 UTC | 1.3 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003263.md) | minor | 2025-09-24 11:45 UTC | 2025-09-24 12:10 UTC | 25 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003267.md) | minor | 2025-09-24 13:00 UTC | 2025-09-24 20:21 UTC | 7.3 h | resolved |
| [Intermittent Login Errors: Core Service](https://rewindex.com/company/salesforce/incidents/20003266.md) | minor | 2025-09-24 19:00 UTC | 2025-09-24 19:06 UTC | 6 min | resolved |
| [Performance Degradation: Agentforce](https://rewindex.com/company/salesforce/incidents/20003276.md) | minor | 2025-09-25 10:00 UTC | 2025-09-27 23:44 UTC | 3 d | resolved |
| [Mule Soft Feature Degradation: Runtime Fabric](https://rewindex.com/company/salesforce/incidents/20003273.md) | minor | 2025-09-25 19:28 UTC | 2025-09-29 23:51 UTC | 4 d | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003274.md) | minor | 2025-09-26 14:53 UTC | 2025-09-26 15:04 UTC | 11 min | resolved |
| [Intermittent Login Errors: Core Service](https://rewindex.com/company/salesforce/incidents/20003275.md) | minor | 2025-09-26 15:41 UTC | 2025-09-26 16:33 UTC | 52 min | resolved |
| [Marketing Cloud Service Impacted: Marketing Cloud Core Service](https://rewindex.com/company/salesforce/incidents/20003277.md) | major | 2025-09-27 11:48 UTC | 2025-09-27 14:53 UTC | 3.1 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003278.md) | minor | 2025-09-28 03:22 UTC | 2025-09-28 03:35 UTC | 13 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003279.md) | minor | 2025-09-28 14:51 UTC | 2025-09-28 15:10 UTC | 19 min | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003280.md) | minor | 2025-09-29 01:35 UTC | 2025-09-29 02:45 UTC | 1.2 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003281.md) | minor | 2025-09-29 07:21 UTC | 2025-09-29 07:33 UTC | 12 min | resolved |
| [Commerce Cloud Performance Degradation Shopper Login And Api Service Slas: SCAPI-EU, SLASService EU-1](https://rewindex.com/company/salesforce/incidents/20003282.md) | minor | 2025-09-29 10:47 UTC | 2025-09-29 11:52 UTC | 1.1 h | resolved |
| [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003283.md) | minor | 2025-09-30 00:20 UTC | 2025-09-30 05:37 UTC | 5.3 h | resolved |
| [Salesforce Spiff Feature Degradation: Spiff](https://rewindex.com/company/salesforce/incidents/20003284.md) | minor | 2025-09-30 16:14 UTC | 2025-10-02 18:30 UTC | 2 d | resolved |

## CVEs published

- [CVE-2025-9844](https://rewindex.com/cve/CVE-2025-9844.md)  (CVSS 8.8), published 2025-09-23

## Cite this

Salesforce posted 79 status incidents in September 2025 (10 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/salesforce/2025/09
- Citation: Salesforce, “Salesforce in September 2025” (2025-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/2025/09 (CC BY 4.0).
- Markdown link: `[Salesforce: Salesforce in September 2025 (2025-09-01)](https://rewindex.com/company/salesforce/2025/09)`


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Canonical: https://rewindex.com/company/salesforce/2025/09 · Markdown: https://rewindex.com/company/salesforce/2025/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:54:42.499Z