# Runway: Some Gen-3 Alpha results have flashing colors that don't match prompt

> Runway status incident “Some Gen-3 Alpha results have flashing colors that don't match prompt” on 2024-07-15: impact minor (vendor’s label), 3.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/runway/incidents/ynbhps7rjtzk
Last updated: 2024-07-16T01:44:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-07-15 22:07 UTC · Resolved: 2024-07-16 01:44 UTC · Duration: 3.6 h
- Updates: 1
- [Vendor status page: https://status.runwayml.com/incidents/ynbhps7rjtzk](https://status.runwayml.com/incidents/ynbhps7rjtzk)
- [Company: Runway](https://rewindex.com/company/runway.md)

## Timeline of updates

- **resolved** 2024-07-16 01:44 UTC: We've resolved the issue and over the next 48 hours will automatically refund credits for any generations that were affected.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Runway, started 2024-07-15 22:07 UTC, resolved after 3.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/runway/incidents/ynbhps7rjtzk
- Citation: Runway, “Some Gen-3 Alpha results have flashing colors that don't match prompt” (2024-07-15 22:07 UTC). Archived by Rewindex: https://rewindex.com/company/runway/incidents/ynbhps7rjtzk (CC BY 4.0).
- Markdown link: `[Runway: Some Gen-3 Alpha results have flashing colors that don't match prompt (2024-07-15)](https://rewindex.com/company/runway/incidents/ynbhps7rjtzk)`


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Canonical: https://rewindex.com/company/runway/incidents/ynbhps7rjtzk · Markdown: https://rewindex.com/company/runway/incidents/ynbhps7rjtzk.md · JSON: https://rewindex.com/api/v1/companies/runway/incidents/ynbhps7rjtzk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:32:08.062Z