# Runway: All generations are facing increased queue wait times

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-05-16 17:36 UTC · Resolved: 2025-05-16 19:23 UTC · Duration: 1.8 h
- Updates: 1
- [Vendor status page: https://status.runwayml.com/incidents/vct6222kzrfr](https://status.runwayml.com/incidents/vct6222kzrfr)
- [Company: Runway](https://rewindex.com/company/runway.md)

## Timeline of updates

- **resolved** 2025-05-16 19:23 UTC: All generation wait times have normalized. All generations that failed as a result of this incident have been refunded. Failed generations can now be retried and processed in a timely manner.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/runway/incidents/vct6222kzrfr · Markdown: https://rewindex.com/company/runway/incidents/vct6222kzrfr.md · JSON: https://rewindex.com/api/v1/companies/runway/incidents/vct6222kzrfr · Generated 2026-10-18T09:52:48.708Z