# Runway: Seedance video generations failing or delayed

> Runway status incident “Seedance video generations failing or delayed” on 2026-11-03: impact minor (vendor’s label), 5.1 h, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/runway/incidents/rn6015s3st55
Last updated: 2026-11-04T05:03:46Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-11-03 23:49 UTC · Resolved: 2026-11-04 04:55 UTC · Duration: 5.1 h
- Updates: 4 · Affected components: App, Backend, Public API
- [Vendor status page: https://status.runwayml.com/incidents/rn6015s3st55](https://status.runwayml.com/incidents/rn6015s3st55)
- [Company: Runway](https://rewindex.com/company/runway.md)

## Timeline of updates

- **investigating** 2026-11-03 23:49 UTC: Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
- **investigating** 2026-11-03 23:55 UTC: We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- **monitoring** 2026-11-04 00:21 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-11-04 04:55 UTC: This incident has now been resolved.

## Rewindex changes for this incident

- 2026-11-04 00:03 UTC: [Incident updated: Seedance video generations failing or delayed](https://rewindex.com/change/r73561be1306c25.md)
- 2026-11-04 00:23 UTC: [Incident updated: Seedance video generations failing or delayed](https://rewindex.com/change/rc6be1abb84ebea.md)
- 2026-11-04 05:03 UTC: [Incident updated: Seedance video generations failing or delayed](https://rewindex.com/change/r45efaf83a5b120.md)

## Cite this

Status incident (vendor impact label: minor) posted by Runway, started 2026-11-03 23:49 UTC, resolved after 5.1 h, 4 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/runway/incidents/rn6015s3st55
- Citation: Runway, “Seedance video generations failing or delayed” (2026-11-03 23:49 UTC). Archived by Rewindex: https://rewindex.com/company/runway/incidents/rn6015s3st55 (CC BY 4.0).
- Markdown link: `[Runway: Seedance video generations failing or delayed (2026-11-03)](https://rewindex.com/company/runway/incidents/rn6015s3st55)`


---
Canonical: https://rewindex.com/company/runway/incidents/rn6015s3st55 · Markdown: https://rewindex.com/company/runway/incidents/rn6015s3st55.md · JSON: https://rewindex.com/api/v1/companies/runway/incidents/rn6015s3st55 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:55:36.328Z