# Runway: Issues with upscaling video using Runway public API

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-07-03 14:16 UTC · Resolved: 2025-07-03 14:44 UTC · Duration: 28 min
- Updates: 1
- [Vendor status page: https://status.runwayml.com/incidents/c81f7r85snn1](https://status.runwayml.com/incidents/c81f7r85snn1)
- [Company: Runway](https://rewindex.com/company/runway.md)

## Timeline of updates

- **resolved** 2025-07-03 14:44 UTC: The video\_upscale service is no longer experiencing issues.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/runway/incidents/c81f7r85snn1 · Markdown: https://rewindex.com/company/runway/incidents/c81f7r85snn1.md · JSON: https://rewindex.com/api/v1/companies/runway/incidents/c81f7r85snn1 · Generated 2026-10-18T10:35:29.051Z