# Runway: Greenscreen and video project exports failing

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-08-24 09:34 UTC · Resolved: 2023-08-24 10:31 UTC · Duration: 57 min
- Updates: 1
- [Vendor status page: https://status.runwayml.com/incidents/8hqbgc1tnlf0](https://status.runwayml.com/incidents/8hqbgc1tnlf0)
- [Company: Runway](https://rewindex.com/company/runway.md)

## Timeline of updates

- **resolved** 2023-08-24 10:31 UTC: We have pushed an update to the Runway web application (app.runwayml.com) to fix issues saving and exporting video projects with magic tools like Green Screen and Super-Slow Motion. If you are experiencing this issue, please reload the Runway application in your web browser.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/runway/incidents/8hqbgc1tnlf0 · Markdown: https://rewindex.com/company/runway/incidents/8hqbgc1tnlf0.md · JSON: https://rewindex.com/api/v1/companies/runway/incidents/8hqbgc1tnlf0 · Generated 2026-10-18T09:43:27.394Z