# Runway: Intermittent issues with Veo 3.1 generations.

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-11-20 11:20 UTC · Resolved: 2025-11-21 10:25 UTC · Duration: 23 h
- Updates: 3 · Affected components: App, Backend, Public API
- [Vendor status page: https://stspg.io/80qzxjd213qm](https://stspg.io/80qzxjd213qm)
- [Company: Runway](https://rewindex.com/company/runway.md)

## Timeline of updates

- **investigating** 2025-11-20 11:20 UTC: We are seeing issues affecting Veo 3.1 generations where the output is sometimes fully black with no audio. We are investigating this issue and will provide an update as soon as we can.
- **investigating** 2025-11-21 10:24 UTC: We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- **resolved** 2025-11-21 10:25 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/runway/incidents/7fp2s526tfrh · Markdown: https://rewindex.com/company/runway/incidents/7fp2s526tfrh.md · JSON: https://rewindex.com/api/v1/companies/runway/incidents/7fp2s526tfrh · Generated 2026-10-18T10:39:28.437Z