# Runway: Users unable to open video projects

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-04-19 17:29 UTC · Resolved: 2022-04-19 17:42 UTC · Duration: 13 min
- Updates: 1
- [Vendor status page: https://status.runwayml.com/incidents/4nb4mddvnl5y](https://status.runwayml.com/incidents/4nb4mddvnl5y)
- [Company: Runway](https://rewindex.com/company/runway.md)

## Timeline of updates

- **resolved** 2022-04-19 17:42 UTC: A fix has been implemented and users should now be able to open video projects without issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/runway/incidents/4nb4mddvnl5y · Markdown: https://rewindex.com/company/runway/incidents/4nb4mddvnl5y.md · JSON: https://rewindex.com/api/v1/companies/runway/incidents/4nb4mddvnl5y · Generated 2026-10-18T10:34:17.498Z