# Runway: Issues with Seedance 2.0 generations

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-04-22 20:41 UTC · Resolved: 2026-04-22 22:23 UTC · Duration: 1.7 h
- Updates: 2 · Affected components: App, Backend, Public API
- [Vendor status page: https://stspg.io/qxjpm7w6qc5w](https://stspg.io/qxjpm7w6qc5w)
- [Company: Runway](https://rewindex.com/company/runway.md)

## Summary

Runway reported a major incident affecting Seedance 2.0 generations across App, Backend, and Public API, with increased generation failures. It started at 2026-04-22 20:41 UTC and was marked resolved at 2026-04-22 22:23 UTC, lasting 1 h 41 min. Runway escalated to a third party; no cause or fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-04-22 20:41 UTC: We're seeing an increased failure rate of Seedance 2.0 generations. We have escalated to the relevant third party and will share an update as soon as we have it.
- **resolved** 2026-04-22 22:23 UTC: We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

## Rewindex changes for this incident

- 2026-04-22 20:41 UTC: [Major incident: Issues with Seedance 2.0 generations](https://rewindex.com/change/i9cb4a6815a294b.md)


---
Canonical: https://rewindex.com/company/runway/incidents/1pyvlz5dmcbq · Markdown: https://rewindex.com/company/runway/incidents/1pyvlz5dmcbq.md · JSON: https://rewindex.com/api/v1/companies/runway/incidents/1pyvlz5dmcbq · Generated 2026-10-18T10:39:34.320Z