# Runway: Emails are not being sent

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-04-23 13:41 UTC · Resolved: 2023-04-23 14:15 UTC · Duration: 34 min
- Updates: 1
- [Vendor status page: https://status.runwayml.com/incidents/02zdg974qt75](https://status.runwayml.com/incidents/02zdg974qt75)
- [Company: Runway](https://rewindex.com/company/runway.md)

## Timeline of updates

- **resolved** 2023-04-23 14:15 UTC: Automated emails are now being sent again. New registrations using email should now be working again and users who never received an email can do so now using the "resend verification email" button. This incident is now resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/runway/incidents/02zdg974qt75 · Markdown: https://rewindex.com/company/runway/incidents/02zdg974qt75.md · JSON: https://rewindex.com/api/v1/companies/runway/incidents/02zdg974qt75 · Generated 2026-10-18T09:43:47.227Z