# Runway in July 2023: incidents, uptime and changes

> Runway in July 2023: 3 incidents on its status page (1 major or critical), 99.94% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Runway’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/runway/2023/07
Last updated: 2023-08-01T00:00:00Z

- Incidents posted: 3 (major/critical: 1) · Maintenance: 0
- By vendor impact label: critical 1, minor 2
- Uptime (vendor-reported): 99.94% free of major/critical incidents, 99.16% free of any incident; outage time 26 min, incident time 6 h 13 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2023](https://rewindex.com/company/runway/2023/06.md) · Next: [August 2023](https://rewindex.com/company/runway/2023/08.md) · [All months](https://rewindex.com/company/runway/reports.md) · [Runway](https://rewindex.com/company/runway.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Cloud provider outage leading to critical errors across app.runwayml.com](https://rewindex.com/company/runway/incidents/nylxt5gymwqd.md) | critical | 2023-07-18 17:10 UTC | 2023-07-18 17:36 UTC | 26 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Small percentage of video exports failing](https://rewindex.com/company/runway/incidents/nnlsz2thm8v8.md) | minor | 2023-07-14 15:54 UTC | 2023-07-14 16:59 UTC | 1.1 h | resolved |
| [Cloud provider outage leading to critical errors across app.runwayml.com](https://rewindex.com/company/runway/incidents/nylxt5gymwqd.md) | critical | 2023-07-18 17:10 UTC | 2023-07-18 17:36 UTC | 26 min | resolved |
| [Increased waiting times for Gen-1 generations](https://rewindex.com/company/runway/incidents/61fl4q72vdfc.md) | minor | 2023-07-31 16:57 UTC | 2023-07-31 21:39 UTC | 4.7 h | resolved |

## Cite this

Runway posted 3 status incidents in July 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/runway/2023/07
- Citation: Runway, “Runway in July 2023” (2023-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/runway/2023/07 (CC BY 4.0).
- Markdown link: `[Runway: Runway in July 2023 (2023-07-01)](https://rewindex.com/company/runway/2023/07)`


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Canonical: https://rewindex.com/company/runway/2023/07 · Markdown: https://rewindex.com/company/runway/2023/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:15:27.817Z