# Runway in May 2023: incidents, uptime and changes

> Runway in May 2023: 3 incidents on its status page (2 major or critical), 99.62% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Runway’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/runway/2023/05
Last updated: 2023-06-01T00:00:00Z

- Incidents posted: 3 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 1
- Uptime (vendor-reported): 99.62% free of major/critical incidents, 99.53% free of any incident; outage time 2 h 48 min, incident time 3 h 29 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2023](https://rewindex.com/company/runway/2023/04.md) · Next: [June 2023](https://rewindex.com/company/runway/2023/06.md) · [All months](https://rewindex.com/company/runway/reports.md) · [Runway](https://rewindex.com/company/runway.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Elevated error rates for some AI Magic Tools](https://rewindex.com/company/runway/incidents/tcrhqyx74lcz.md) | major | 2023-05-09 13:58 UTC | 2023-05-09 15:22 UTC | 1.4 h | resolved |
| [Elevated AI Magic Tools error rates](https://rewindex.com/company/runway/incidents/hf6t25049jsc.md) | major | 2023-05-24 16:35 UTC | 2023-05-24 17:59 UTC | 1.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Elevated error rates for some AI Magic Tools](https://rewindex.com/company/runway/incidents/tcrhqyx74lcz.md) | major | 2023-05-09 13:58 UTC | 2023-05-09 15:22 UTC | 1.4 h | resolved |
| [Elevated AI Magic Tools error rates](https://rewindex.com/company/runway/incidents/hf6t25049jsc.md) | major | 2023-05-24 16:35 UTC | 2023-05-24 17:59 UTC | 1.4 h | resolved |
| [Capacity issues causing video exports and AI training to be delayed](https://rewindex.com/company/runway/incidents/rc3rtx2fknbp.md) | minor | 2023-05-30 20:05 UTC | 2023-05-30 20:46 UTC | 41 min | resolved |

## Cite this

Runway posted 3 status incidents in May 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/runway/2023/05
- Citation: Runway, “Runway in May 2023” (2023-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/runway/2023/05 (CC BY 4.0).
- Markdown link: `[Runway: Runway in May 2023 (2023-05-01)](https://rewindex.com/company/runway/2023/05)`


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Canonical: https://rewindex.com/company/runway/2023/05 · Markdown: https://rewindex.com/company/runway/2023/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:01:41.873Z