# RudderStack: Data Ingestion Issue in the EU region

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-09-29 21:57 UTC · Resolved: 2026-09-29 22:58 UTC · Duration: 1.0 h
- Updates: 5 · Affected components: Data Ingestion - Data Ingestion (EU), Data Ingestion (EU)
- [Vendor status page: https://stspg.io/76nxkt2k8npq](https://stspg.io/76nxkt2k8npq)
- [Company: RudderStack](https://rewindex.com/company/rudderstack.md)

## Summary

RudderStack reported a critical Data Ingestion issue in the EU region from 2026-09-29 21:57 UTC to 2026-09-29 22:58 UTC, lasting 1 h 1 min. A fix was implemented at 09-29 22:39 UTC, and the incident was resolved; no cause was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-09-29 21:57 UTC: We are currently investigating this issue.
- **identified** 2026-09-29 22:11 UTC: The issue has been identified and a fix is being implemented.
- **identified** 2026-09-29 22:30 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2026-09-29 22:39 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-09-29 22:58 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-09-29 21:57 UTC: [Critical incident: Data Ingestion Issue in the EU region](https://rewindex.com/change/i00c6ae1c51c4b3.md)


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Canonical: https://rewindex.com/company/rudderstack/incidents/5h66x2d2t1g8 · Markdown: https://rewindex.com/company/rudderstack/incidents/5h66x2d2t1g8.md · JSON: https://rewindex.com/api/v1/companies/rudderstack/incidents/5h66x2d2t1g8 · Generated 2026-10-18T12:20:25.863Z