# RudderStack in May 2024: incidents, uptime and changes

> RudderStack in May 2024: 2 incidents on its status page (1 major or critical), 99.88% free of major or critical incidents (vendor-reported). From Rewindex’s archive of RudderStack’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/rudderstack/2024/05
Last updated: 2024-06-01T00:00:00Z

- Incidents posted: 2 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, none 1
- Uptime (vendor-reported): 99.88% free of major/critical incidents, 99.88% free of any incident; outage time 50 min, incident time 50 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [February 2024](https://rewindex.com/company/rudderstack/2024/02.md) · Next: [July 2024](https://rewindex.com/company/rudderstack/2024/07.md) · [All months](https://rewindex.com/company/rudderstack/reports.md) · [RudderStack](https://rewindex.com/company/rudderstack.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Data Ingestion affected for starter and growth users in EU region for 11 min](https://rewindex.com/company/rudderstack/incidents/z7lf24vfwxs9.md) | major | 2024-05-22 12:00 UTC | 2024-05-22 12:51 UTC | 50 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Data Ingestion affected for starter and growth users in EU region for 11 min](https://rewindex.com/company/rudderstack/incidents/z7lf24vfwxs9.md) | major | 2024-05-22 12:00 UTC | 2024-05-22 12:51 UTC | 50 min | resolved |
| [Ingestion downtime for Shopify server side events](https://rewindex.com/company/rudderstack/incidents/gmcgzkzmhyyx.md) | none | 2024-05-30 19:13 UTC | 2024-05-30 19:39 UTC | 26 min | resolved |

## Cite this

RudderStack posted 2 status incidents in May 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/rudderstack/2024/05
- Citation: RudderStack, “RudderStack in May 2024” (2024-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/rudderstack/2024/05 (CC BY 4.0).
- Markdown link: `[RudderStack: RudderStack in May 2024 (2024-05-01)](https://rewindex.com/company/rudderstack/2024/05)`


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Canonical: https://rewindex.com/company/rudderstack/2024/05 · Markdown: https://rewindex.com/company/rudderstack/2024/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:50:22.768Z