# RubyGems.org: Unexpected problem

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-05-02 14:58 UTC · Resolved: 2017-05-02 16:07 UTC · Duration: 1.1 h
- Updates: 4 · Affected components: No components were affected by this update.
- [Vendor status page: http://stspg.io/5PKD](http://stspg.io/5PKD)
- [Company: RubyGems.org](https://rewindex.com/company/rubygems.md)

## Timeline of updates

- **investigating** 2017-05-02 14:58 UTC: We are aware of reports that services are unavailable in some regions. We're looking into it now!
- **monitoring** 2017-05-02 15:14 UTC: Our upstream provider has implemented a fix and we are monitoring the results. We are also seeing reports of general internet issues in Europe. We will post more information as we get it.
- **monitoring** 2017-05-02 16:05 UTC: We receive reports that a major ISP had a complete outage between the United States and Europe for about 20 minutes at 14:45 UTC.
- **resolved** 2017-05-02 16:07 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/rubygems/incidents/n0jytqjmhktv · Markdown: https://rewindex.com/company/rubygems/incidents/n0jytqjmhktv.md · JSON: https://rewindex.com/api/v1/companies/rubygems/incidents/n0jytqjmhktv · Generated 2026-10-20T01:34:47.812Z