# Rootly: Degraded Performance Across the Web Platform and Slack

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-04-10 07:05 UTC · Resolved: 2024-04-10 08:50 UTC · Duration: 1.8 h
- Updates: 4 · Affected components: API
- [Vendor status page: https://stspg.io/4v8qksx4n6lv](https://stspg.io/4v8qksx4n6lv)
- [Company: Rootly](https://rewindex.com/company/rootly.md)

## Timeline of updates

- **identified** 2024-04-10 07:05 UTC: The issue has been identified and a fix is being implemented.
- **identified** 2024-04-10 07:21 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2024-04-10 07:30 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2024-04-10 08:50 UTC: This incident has been resolved.


---
Canonical: https://rewindex.com/company/rootly/incidents/scj07zvw29b2 · Markdown: https://rewindex.com/company/rootly/incidents/scj07zvw29b2.md · JSON: https://rewindex.com/api/v1/companies/rootly/incidents/scj07zvw29b2 · Generated 2026-10-18T12:19:42.637Z