# Rootly: Intermittent Latency in Web Application

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-03-25 17:42 UTC · Resolved: 2025-03-25 18:00 UTC · Duration: 18 min
- Updates: 4 · Affected components: Web Platform
- [Vendor status page: https://stspg.io/rvkcxp95jrwg](https://stspg.io/rvkcxp95jrwg)
- [Company: Rootly](https://rewindex.com/company/rootly.md)

## Summary

Rootly’s Web Platform experienced intermittent web application latency with major impact from 2025-03-25 17:42 UTC to 2025-03-25 18:00 UTC, lasting 18 min. Rootly confirmed that on-call and incident creation were working as expected; the issue was resolved without a stated cause or fix. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-03-25 17:42 UTC: Intermittent latency in Web application, team is investigating.
- **investigating** 2025-03-25 17:43 UTC: We are continuing to investigate this issue.
- **investigating** 2025-03-25 17:51 UTC: Rootly on-call and ability to create incidents is working as expected.
- **resolved** 2025-03-25 18:00 UTC: This issue has been resolved.

## Rewindex changes for this incident

- 2025-03-25 17:42 UTC: [Major incident: Intermittent Latency in Web Application](https://rewindex.com/change/i5a01dfc8be4a9f.md)


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Canonical: https://rewindex.com/company/rootly/incidents/p3kxby6ffxcy · Markdown: https://rewindex.com/company/rootly/incidents/p3kxby6ffxcy.md · JSON: https://rewindex.com/api/v1/companies/rootly/incidents/p3kxby6ffxcy · Generated 2026-10-18T09:36:57.663Z