# Rootly: Slack-dependent features degraded due to ongoing upstream Slack incident

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-05-14 14:01 UTC · Resolved: 2026-05-14 16:00 UTC · Duration: 2.0 h
- Updates: 4 · Affected components: Slack App
- [Vendor status page: https://stspg.io/j6t95gb6y2bd](https://stspg.io/j6t95gb6y2bd)
- [Company: Rootly](https://rewindex.com/company/rootly.md)

## Summary

Rootly’s Slack-dependent features were degraded by an upstream Slack incident, rated critical, starting 2026-05-14 14:01 UTC and lasting 1 h 58 min. On-Call, Mobile, and Web Platform remained fully operational; Rootly marked the incident resolved at 2026-05-14 16:00 UTC after the issue was resolved on Slack’s side. _(machine-written, sol)_
## Timeline of updates

- **identified** 2026-05-14 14:01 UTC: Slack-dependent features in Rootly are currently degraded due to an ongoing upstream Slack incident. We are continuing to monitor closely. See Slack's Status Page here: https://slack-status.com/2026-05/fe557ca05fdb64fa
- **identified** 2026-05-14 14:34 UTC: Slack-dependent features in Rootly are currently degraded due to an ongoing upstream Slack incident.  Rootly is otherwise fully operational (On-Call, Mobile, and Web Platform). We will continue to monitor and will update as Slack recovers.
- **monitoring** 2026-05-14 14:49 UTC: Slack has acknowledged the incident: https://slack-status.com/2026-05/fe557ca05fdb64fa. We are continuing to monitor.
- **resolved** 2026-05-14 16:00 UTC: The issue has been resolved on Slack's side.

## Rewindex changes for this incident

- 2026-05-14 14:01 UTC: [Critical incident: Slack-dependent features degraded due to ongoing upstream Slack incident](https://rewindex.com/change/i7cc4f73cd807bc.md)


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Canonical: https://rewindex.com/company/rootly/incidents/k7qby4rfj8bk · Markdown: https://rewindex.com/company/rootly/incidents/k7qby4rfj8bk.md · JSON: https://rewindex.com/api/v1/companies/rootly/incidents/k7qby4rfj8bk · Generated 2026-10-18T11:26:33.235Z