# Rootly: Incident Creation from Slack Unavailable (Web Platform + On-Call Not Impacted)

> Rootly status incident “Incident Creation from Slack Unavailable (Web Platform + On-Call Not Impacted)” on 2024-09-25: impact none (vendor’s label), 3 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/rootly/incidents/dg6kxrp5js3q
Last updated: 2024-09-25T14:25:28Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-09-25 14:22 UTC · Resolved: 2024-09-25 14:25 UTC · Duration: 3 min
- Updates: 3 · Affected components: Rootly Slack App, Slack App
- [Vendor status page: https://stspg.io/lyb3vf2wpdb2](https://stspg.io/lyb3vf2wpdb2)
- [Company: Rootly](https://rewindex.com/company/rootly.md)

## Timeline of updates

- **investigating** 2024-09-25 14:22 UTC: Incident creation from Slack is impacted from an upstream provider issue but Web Platform and Rootly On-Call is not impacted.
- **investigating** 2024-09-25 14:24 UTC: We are continuing to investigate this issue.
- **resolved** 2024-09-25 14:25 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: none) posted by Rootly, started 2024-09-25 14:22 UTC, resolved after 3 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/rootly/incidents/dg6kxrp5js3q
- Citation: Rootly, “Incident Creation from Slack Unavailable (Web Platform + On-Call Not Impacted)” (2024-09-25 14:22 UTC). Archived by Rewindex: https://rewindex.com/company/rootly/incidents/dg6kxrp5js3q (CC BY 4.0).
- Markdown link: `[Rootly: Incident Creation from Slack Unavailable (Web Platform + On-Call Not Impacted) (2024-09-25)](https://rewindex.com/company/rootly/incidents/dg6kxrp5js3q)`


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Canonical: https://rewindex.com/company/rootly/incidents/dg6kxrp5js3q · Markdown: https://rewindex.com/company/rootly/incidents/dg6kxrp5js3q.md · JSON: https://rewindex.com/api/v1/companies/rootly/incidents/dg6kxrp5js3q · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:09:08.260Z