# Rootly: Experiencing issues connecting to Slack

> Rootly status incident “Experiencing issues connecting to Slack” on 2025-05-12: impact minor (vendor’s label), 1.1 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/rootly/incidents/3cnbfcvcx4sk
Last updated: 2025-05-13T00:09:19Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-05-12 23:06 UTC · Resolved: 2025-05-13 00:09 UTC · Duration: 1.1 h
- Updates: 2 · Affected components: Rootly Slack App, Slack App, Integrations - Slack Connections
- [Vendor status page: https://stspg.io/jt2h0pb6bn5z](https://stspg.io/jt2h0pb6bn5z)
- [Company: Rootly](https://rewindex.com/company/rootly.md)

## Timeline of updates

- **investigating** 2025-05-12 23:06 UTC: An upstream Slack incident has resulted in certain users being unable to load the platform. https://slack-status.com/2025-05/7b32241eb41a54aa
- **resolved** 2025-05-13 00:09 UTC: Slack has resolved their incident: https://slack-status.com/2025-05/7b32241eb41a54aa.

## Cite this

Status incident (vendor impact label: minor) posted by Rootly, started 2025-05-12 23:06 UTC, resolved after 1.1 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/rootly/incidents/3cnbfcvcx4sk
- Citation: Rootly, “Experiencing issues connecting to Slack” (2025-05-12 23:06 UTC). Archived by Rewindex: https://rewindex.com/company/rootly/incidents/3cnbfcvcx4sk (CC BY 4.0).
- Markdown link: `[Rootly: Experiencing issues connecting to Slack (2025-05-12)](https://rewindex.com/company/rootly/incidents/3cnbfcvcx4sk)`


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Canonical: https://rewindex.com/company/rootly/incidents/3cnbfcvcx4sk · Markdown: https://rewindex.com/company/rootly/incidents/3cnbfcvcx4sk.md · JSON: https://rewindex.com/api/v1/companies/rootly/incidents/3cnbfcvcx4sk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:56:02.833Z