# Rollbar: Increased occurrence processing pipeline latency

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-16 09:45 UTC · Resolved: 2026-09-16 10:11 UTC · Duration: 26 min
- Updates: 4 · Affected components: Core Processing Pipeline, iOS Symbolication processing pipeline, Source map processing pipeline, Proguard processing pipeline
- [Vendor status page: https://status.rollbar.com/incidents/01M2MSNYFMC9KE0HZA0QX99SA6](https://status.rollbar.com/incidents/01M2MSNYFMC9KE0HZA0QX99SA6)
- [Company: Rollbar](https://rewindex.com/company/rollbar.md)

## Part of an outage event

- [Salesforce outage, Sep 16, 2026: 16 vendors, 21 incidents](https://rewindex.com/events/2026-09-16-salesforce)
- This incident started in the same window without naming Salesforce (timing only, not evidence of a link). (timing only, posted +2 h 26 min vs Salesforce’s own post)

```mermaid
flowchart LR
  root["Salesforce<br/>posted 07:19 UTC"]:::root
  h4["1 to 4 hours later<br/>4 vendors, 4 blamed Salesforce<br/>Braze, Gong, ClickHouse Cloud, Smartsheet"]:::blames
  root --> h4
  later["Later<br/>1 vendor, 1 blamed Salesforce<br/>Salesloft"]:::blames
  root --> later
  me["Rollbar (this incident)<br/>posted +2 h 26 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **investigating** 2026-09-16 09:45 UTC: We are experiencing a processing delay in our occurrence pipeline. We are investigating actively and will post when we have identified the issue.
- **identified** 2026-09-16 09:48 UTC: Root cause identified. Fix applied.
- **monitoring** 2026-09-16 10:02 UTC: Processing backlog. Issue solved.
- **resolved** 2026-09-16 10:11 UTC: Backlog drained, all processing nominal


---
Canonical: https://rewindex.com/company/rollbar/incidents/01M2MSNYFMC9KE0HZA0QX99SA6 · Markdown: https://rewindex.com/company/rollbar/incidents/01M2MSNYFMC9KE0HZA0QX99SA6.md · JSON: https://rewindex.com/api/v1/companies/rollbar/incidents/01M2MSNYFMC9KE0HZA0QX99SA6 · Generated 2026-10-20T00:52:29.848Z