# Rippling: Rippling app crashes

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-06-19 20:03 UTC · Resolved: 2026-06-19 20:27 UTC · Duration: 24 min
- Updates: 3 · Affected components: Rippling App
- [Vendor status page: https://stspg.io/cwfbk7l0bkn9](https://stspg.io/cwfbk7l0bkn9)
- [Company: Rippling](https://rewindex.com/company/rippling.md)

## Summary

Certain Rippling app pages, including the hiring flow and employee profiles, crashed in a major-impact incident from 2026-06-19 20:03 UTC to 2026-06-19 20:27 UTC, lasting 24 min. Rippling disabled the feature flag causing the issue and reported the app operational again at 20:07 UTC. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-06-19 20:03 UTC: We are investigating issues where certain pages in the Rippling app, like the hiring flow and employee profile pages, are crashing. We are working to mitigate the issues and investigate the root cause.
- **monitoring** 2026-06-19 20:07 UTC: We discovered the root cause and have turned off a feature flag that was causing the issue. The issue is mitigated, and the Rippling app is operational again.
- **resolved** 2026-06-19 20:27 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-06-19 20:03 UTC: [Major incident: Rippling app crashes](https://rewindex.com/change/i987d3f76986b3c.md)


---
Canonical: https://rewindex.com/company/rippling/incidents/wpd6gnmffv4r · Markdown: https://rewindex.com/company/rippling/incidents/wpd6gnmffv4r.md · JSON: https://rewindex.com/api/v1/companies/rippling/incidents/wpd6gnmffv4r · Generated 2026-10-18T11:27:12.909Z