# Rippling: Degraded performance in Payroll

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-01-14 20:54 UTC · Resolved: 2026-01-15 00:13 UTC · Duration: 3.3 h
- Updates: 3 · Affected components: Rippling App
- [Vendor status page: https://stspg.io/b77r71j4h1z3](https://stspg.io/b77r71j4h1z3)
- [Company: Rippling](https://rewindex.com/company/rippling.md)

## Summary

Rippling reported major degraded performance in its Payroll application starting 2026-01-14 20:54 UTC, lasting 3 h 19 min until resolution at 2026-01-15 00:13 UTC. A fix was implemented and monitoring began at 01-14 23:27 UTC. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-01-14 20:54 UTC: We are currently experiencing degraded performance in our Payroll application. We are investigating this issue.
- **monitoring** 2026-01-14 23:27 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-01-15 00:13 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-01-14 20:54 UTC: [Major incident: Degraded performance in Payroll](https://rewindex.com/change/ie08344230f704f.md)


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Canonical: https://rewindex.com/company/rippling/incidents/vx9hb6pqjjpm · Markdown: https://rewindex.com/company/rippling/incidents/vx9hb6pqjjpm.md · JSON: https://rewindex.com/api/v1/companies/rippling/incidents/vx9hb6pqjjpm · Generated 2026-10-18T11:40:45.924Z