# Rippling: Rippling AI is down

> Rippling status incident “Rippling AI is down” on 2026-10-28: impact major (vendor’s label), 5 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/rippling/incidents/vpf2m4b7s6r1
Last updated: 2026-10-28T08:28:59Z

- Impact (vendor’s label): major
- Status: resolved · edited after publishing
- Started: 2026-10-28 06:50 UTC · Resolved: 2026-10-28 06:55 UTC · Duration: 5 min
- Updates: 3 · Affected components: Rippling AI, Rippling AI - Rippling AI
- [Vendor status page: https://status.rippling.com/incidents/vpf2m4b7s6r1](https://status.rippling.com/incidents/vpf2m4b7s6r1)
- [Company: Rippling](https://rewindex.com/company/rippling.md)

## Timeline of updates

- **identified** 2026-10-28 06:44 UTC: Rippling AI is not responding to user queries. We identified the root cause and are remediating the problem.
- **monitoring** 2026-10-28 06:50 UTC: We deployed a fix and the system has started to recover. Full recovery is rolling out.
- **resolved** 2026-10-28 06:55 UTC: Rippling AI is fully recovered.

## Rewindex changes for this incident

- 2026-10-28 06:50 UTC: [Major incident: Rippling AI is down](https://rewindex.com/change/ie86c2f9d861879.md)
- 2026-10-28 07:04 UTC: [Incident updated: Rippling AI is down](https://rewindex.com/change/re4e7706461fef7.md)


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Canonical: https://rewindex.com/company/rippling/incidents/vpf2m4b7s6r1 · Markdown: https://rewindex.com/company/rippling/incidents/vpf2m4b7s6r1.md · JSON: https://rewindex.com/api/v1/companies/rippling/incidents/vpf2m4b7s6r1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-28T08:28:59.299Z