# Rippling: Issues using 1Password passkeys

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-07 20:07 UTC · Resolved: 2026-10-08 21:58 UTC · Duration: 26 h
- Updates: 3
- [Vendor status page: https://stspg.io/kkqntvbk4qz0](https://stspg.io/kkqntvbk4qz0)
- [Company: Rippling](https://rewindex.com/company/rippling.md)

## Timeline of updates

- **identified** 2026-10-07 20:07 UTC: Users with version 8.12.40.31 of the 1Password browser extension may be unable to complete passkey verification to sign in, or add new Rippling passkeys to their account. 1Password is preparing a fix, and we will share another update when more information is available.
- **monitoring** 2026-10-08 18:50 UTC: Rippling passkey sign-in and creation are restored with 1Password extension version 8.12.41, now available for Chrome, Edge, and Safari. Updating the extension restores Rippling passkey functionality; Firefox users were not affected.
- **resolved** 2026-10-08 21:58 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/rippling/incidents/s3wwtjtyqmvf · Markdown: https://rewindex.com/company/rippling/incidents/s3wwtjtyqmvf.md · JSON: https://rewindex.com/api/v1/companies/rippling/incidents/s3wwtjtyqmvf · Generated 2026-10-18T12:37:05.758Z