# Rippling: Salesforce integrations disconnecting

> Rippling status incident “Salesforce integrations disconnecting” on 2026-11-10: impact minor (vendor’s label), 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/rippling/incidents/l6yjr3h34y1n
Last updated: 2026-11-10T15:03:53Z

- Impact (vendor’s label): minor
- Status: monitoring · edited after publishing
- Started: 2026-11-10 13:49 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 4 · Affected components: Identity & App Management - Third-party integrations, Third-party integrations
- [Vendor status page: https://status.rippling.com/incidents/l6yjr3h34y1n](https://status.rippling.com/incidents/l6yjr3h34y1n)
- [Company: Rippling](https://rewindex.com/company/rippling.md)

## Timeline of updates

- **investigating** 2026-11-10 13:49 UTC: We are currently investigating this issue.
- **identified** 2026-11-10 14:06 UTC: Some customer integrations with Salesforce are disconnected due to a change in refresh token lifecycle by Salesforce
- **identified** 2026-11-10 14:13 UTC: Some customer integrations with Salesforce are disconnected due to a change in refresh token lifecycle by Salesforce. Email notifications have been sent to impacted customers. Impacted customers can reconnect the integration to restore it.
- **monitoring** 2026-11-10 14:44 UTC: Some customer integrations with Salesforce are disconnected due to a change in refresh token lifecycle by Salesforce. Email notifications have been sent to impacted customers. Impacted customers can reconnect the integration to restore it.

## Rewindex changes for this incident

- 2026-11-10 14:13 UTC: [Incident updated: Salesforce integrations disconnecting](https://rewindex.com/change/rf01487ed29defa.md)
- 2026-11-10 14:23 UTC: [Incident updated: Salesforce integrations disconnecting](https://rewindex.com/change/reb33e0b6303e5b.md)
- 2026-11-10 15:03 UTC: [Incident updated: Salesforce integrations disconnecting](https://rewindex.com/change/r41a43631c694c0.md)

## Cite this

Status incident (vendor impact label: minor) posted by Rippling, started 2026-11-10 13:49 UTC, not resolved, 4 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/rippling/incidents/l6yjr3h34y1n
- Citation: Rippling, “Salesforce integrations disconnecting” (2026-11-10 13:49 UTC). Archived by Rewindex: https://rewindex.com/company/rippling/incidents/l6yjr3h34y1n (CC BY 4.0).
- Markdown link: `[Rippling: Salesforce integrations disconnecting (2026-11-10)](https://rewindex.com/company/rippling/incidents/l6yjr3h34y1n)`


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Canonical: https://rewindex.com/company/rippling/incidents/l6yjr3h34y1n · Markdown: https://rewindex.com/company/rippling/incidents/l6yjr3h34y1n.md · JSON: https://rewindex.com/api/v1/companies/rippling/incidents/l6yjr3h34y1n · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-10T17:33:25.787Z