# Rippling: Issues accessing third-party apps

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-06-29 14:44 UTC · Resolved: 2024-07-03 16:01 UTC · Duration: 4 d
- Updates: 1
- [Vendor status page: https://status.rippling.com/incidents/hm6vf6ct17p6](https://status.rippling.com/incidents/hm6vf6ct17p6)
- [Company: Rippling](https://rewindex.com/company/rippling.md)

## Timeline of updates

- **resolved** 2024-07-03 16:01 UTC: This incident has been resolved. A post-mortem will be posted on this page next Wednesday, July 10th by 5:00 PDT. All third-party groups affected by this incident have been audited for accuracy (group membership matching between the Rippling group and the third-party group). Any customers with groups failing our audit due to authorization issues or other API errors are being remediated directly with the customer and the third-party app. We understand the outsized impact this had on business operations for our customers and apologize for failing our mission to free smart people to work on hard problems.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/rippling/incidents/hm6vf6ct17p6 · Markdown: https://rewindex.com/company/rippling/incidents/hm6vf6ct17p6.md · JSON: https://rewindex.com/api/v1/companies/rippling/incidents/hm6vf6ct17p6 · Generated 2026-10-18T11:39:00.891Z
