# Rippling: Rippling app is down

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-07-27 16:11 UTC · Resolved: 2026-07-27 18:37 UTC · Duration: 2.4 h
- Updates: 5 · Affected components: Rippling App
- [Vendor status page: https://stspg.io/6tlg8qtxcq2t](https://stspg.io/6tlg8qtxcq2t)
- [Company: Rippling](https://rewindex.com/company/rippling.md)

## Summary

Rippling reported a critical outage preventing access to its web and mobile apps, starting 2026-07-27 16:11 UTC and resolved at 2026-07-27 18:37 UTC (2 h 26 min). Rippling rolled back its latest deployment; access was restored at 16:32 UTC, and performance metrics were back to normal by 17:08 UTC. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-07-27 16:11 UTC: We are investigating issues where users are unable to access the Rippling web and mobile apps. We will provide an update within the next 10 minutes.
- **investigating** 2026-07-27 16:23 UTC: We are in the middle of rolling back the latest deployment. Performance remains degraded while the rollback is in motion. Next update within 10 minutes.
- **investigating** 2026-07-27 16:32 UTC: Access to the Rippling app is restored. We are monitoring site health and performance.
- **investigating** 2026-07-27 17:08 UTC: The incident is mitigated, as app performance metrics are back to normal levels.
- **resolved** 2026-07-27 18:37 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-07-27 16:11 UTC: [Critical incident: Rippling app is down](https://rewindex.com/change/i5d6b3ffd4cddfa.md)


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Canonical: https://rewindex.com/company/rippling/incidents/80bkxxc5f8yz · Markdown: https://rewindex.com/company/rippling/incidents/80bkxxc5f8yz.md · JSON: https://rewindex.com/api/v1/companies/rippling/incidents/80bkxxc5f8yz · Generated 2026-10-18T09:40:43.084Z