# Rippling: General service degradation

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-12-16 18:47 UTC · Resolved: 2025-12-16 22:35 UTC · Duration: 3.8 h
- Updates: 3 · Affected components: Rippling App
- [Vendor status page: https://stspg.io/nwbplzzfsshk](https://stspg.io/nwbplzzfsshk)
- [Company: Rippling](https://rewindex.com/company/rippling.md)

## Summary

Rippling reported critical general service degradation affecting the Rippling App from 2025-12-16 18:47 UTC to 2025-12-16 22:35 UTC, lasting 3 h 48 min. A fix was implemented by 12-16 19:24 UTC, and the incident was resolved; no cause was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-12-16 18:47 UTC: We are currently investigating this issue.
- **monitoring** 2025-12-16 19:24 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-12-16 22:35 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-12-16 18:47 UTC: [Critical incident: General service degradation](https://rewindex.com/change/i04e2ae189e6d64.md)


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Canonical: https://rewindex.com/company/rippling/incidents/7dvtzdw9nm2h · Markdown: https://rewindex.com/company/rippling/incidents/7dvtzdw9nm2h.md · JSON: https://rewindex.com/api/v1/companies/rippling/incidents/7dvtzdw9nm2h · Generated 2026-10-18T12:40:58.350Z