# Rippling: Products partially degraded

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-10-15 19:07 UTC · Resolved: 2026-10-15 20:55 UTC · Duration: 1.8 h
- Updates: 3 · Affected components: Rippling App
- [Vendor status page: https://stspg.io/2hct5w1ktdjt](https://stspg.io/2hct5w1ktdjt)
- [Company: Rippling](https://rewindex.com/company/rippling.md)

## Summary

Rippling reported major degradation affecting the Rippling App, with higher-than-usual error rates across products starting 2026-10-15 19:07 UTC. The vendor identified the impacted subsystem and reported mitigation and full recovery at 2026-10-15 20:08 UTC; the incident was resolved at 2026-10-15 20:55 UTC, lasting 1 h 47 min. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-10-15 19:07 UTC: We are experiencing higher than usual error rates across our products. We've identified the impacted subsystem and mitigation is in progress.
- **monitoring** 2026-10-15 20:08 UTC: We mitigated the issue and are fully recovered.
- **resolved** 2026-10-15 20:55 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-10-15 19:07 UTC: [Major incident: Products partially degraded](https://rewindex.com/change/ie03552f76215e9.md)


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Canonical: https://rewindex.com/company/rippling/incidents/4z5mln4mdtmj · Markdown: https://rewindex.com/company/rippling/incidents/4z5mln4mdtmj.md · JSON: https://rewindex.com/api/v1/companies/rippling/incidents/4z5mln4mdtmj · Generated 2026-10-18T11:39:01.887Z