# RevenueCat: App Store apps failing to process purchases

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-01-29 18:46 UTC · Resolved: 2024-01-29 23:38 UTC · Duration: 4.9 h
- Updates: 1
- [Vendor status page: https://status.revenuecat.com/incidents/zggtf6gsz2tv](https://status.revenuecat.com/incidents/zggtf6gsz2tv)
- [Company: RevenueCat](https://rewindex.com/company/revenuecat.md)

## Timeline of updates

- **resolved** 2024-01-29 23:38 UTC: All purchase information has been reprocessed, and no data has been lost. If your users have been affected by these issues, they can recover their purchases by either restoring purchases or restarting the app. Webhooks have been retroactively triggered for reprocessed purchases.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/revenuecat/incidents/zggtf6gsz2tv · Markdown: https://rewindex.com/company/revenuecat/incidents/zggtf6gsz2tv.md · JSON: https://rewindex.com/api/v1/companies/revenuecat/incidents/zggtf6gsz2tv · Generated 2026-10-18T10:45:20.509Z