# RevenueCat: Elevated error rates on RevenueCat APIs

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-08-10 18:37 UTC · Resolved: 2026-08-10 19:59 UTC · Duration: 1.4 h
- Updates: 3 · Affected components: API Uptime
- [Vendor status page: https://stspg.io/9rxvq5qzmjmq](https://stspg.io/9rxvq5qzmjmq)
- [Company: RevenueCat](https://rewindex.com/company/revenuecat.md)

## Summary

RevenueCat reported a major incident affecting multiple APIs, with elevated error rates and latency starting 2026-08-10 18:37 UTC and lasting 1 h 22 min. A fix was rolled out at 18:56 UTC; error rates and latency returned to normal, and the incident was resolved at 2026-08-10 19:59 UTC. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-08-10 18:37 UTC: We are currently investigating elevated error rates and latency across multiple of our APIs
- **identified** 2026-08-10 18:56 UTC: We have rolled out a fix and are seeing early signs of improvement.
- **resolved** 2026-08-10 19:59 UTC: Error rates and latency have returned back to normal.

## Rewindex changes for this incident

- 2026-08-10 18:37 UTC: [Major incident: Elevated error rates on RevenueCat APIs](https://rewindex.com/change/ic17eba18a0fea3.md)


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Canonical: https://rewindex.com/company/revenuecat/incidents/nvj3ryfw0kbz · Markdown: https://rewindex.com/company/revenuecat/incidents/nvj3ryfw0kbz.md · JSON: https://rewindex.com/api/v1/companies/revenuecat/incidents/nvj3ryfw0kbz · Generated 2026-10-18T10:42:55.019Z