# RevenueCat: Apple not honoring free trials

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-07-02 18:03 UTC · Resolved: 2020-07-03 00:27 UTC · Duration: 6.4 h
- Updates: 1
- [Vendor status page: https://status.revenuecat.com/incidents/kzkcsmp2wvzj](https://status.revenuecat.com/incidents/kzkcsmp2wvzj)
- [Company: RevenueCat](https://rewindex.com/company/revenuecat.md)

## Timeline of updates

- **resolved** 2020-07-03 00:27 UTC: It appears most apps have returned to normal. We'll keep an eye on the situation but it looks as if free trials and intro offers are working for most apps.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/revenuecat/incidents/kzkcsmp2wvzj · Markdown: https://rewindex.com/company/revenuecat/incidents/kzkcsmp2wvzj.md · JSON: https://rewindex.com/api/v1/companies/revenuecat/incidents/kzkcsmp2wvzj · Generated 2026-10-18T12:44:17.773Z