# RevenueCat: Increase rate of timeouts from Apple StoreKit 2 API Calls

> RevenueCat status incident “Increase rate of timeouts from Apple StoreKit 2 API Calls” on 2026-11-12: impact minor (vendor’s label), 5.3 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/revenuecat/incidents/k0xxtr768414
Last updated: 2026-11-12T10:43:40Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-11-12 05:19 UTC · Resolved: 2026-11-12 10:39 UTC · Duration: 5.3 h
- Updates: 3 · Affected components: Apple Receipt Server, App Store Receipt Servers - Apple Receipt Server
- [Vendor status page: https://status.revenuecat.com/incidents/k0xxtr768414](https://status.revenuecat.com/incidents/k0xxtr768414)
- [Company: RevenueCat](https://rewindex.com/company/revenuecat.md)

## Timeline of updates

- **identified** 2026-11-12 05:19 UTC: We are seeing an increase in timeouts in requests to Apple's StoreKit 2 APIs impacitng a small percentage of traffic. We've enabled mitigation measures to minimize the impact and will continue monitoring the issue and posting updates here.
- **identified** 2026-11-12 08:21 UTC: We are still seeing elevated latency but have determined that this is limited to just the sandbox environment.
- **resolved** 2026-11-12 10:39 UTC: The latency from Apple Store Kit 2 APIs is back to normal again.

## Rewindex changes for this incident

- 2026-11-12 08:23 UTC: [Incident updated: Increase rate of timeouts from Apple StoreKit 2 API Calls](https://rewindex.com/change/re564829cbf395e.md)
- 2026-11-12 10:43 UTC: [Incident updated: Increase rate of timeouts from Apple StoreKit 2 API Calls](https://rewindex.com/change/r774a56ea67dea7.md)

## Cite this

Status incident (vendor impact label: minor) posted by RevenueCat, started 2026-11-12 05:19 UTC, resolved after 5.3 h, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/revenuecat/incidents/k0xxtr768414
- Citation: RevenueCat, “Increase rate of timeouts from Apple StoreKit 2 API Calls” (2026-11-12 05:19 UTC). Archived by Rewindex: https://rewindex.com/company/revenuecat/incidents/k0xxtr768414 (CC BY 4.0).
- Markdown link: `[RevenueCat: Increase rate of timeouts from Apple StoreKit 2 API Calls (2026-11-12)](https://rewindex.com/company/revenuecat/incidents/k0xxtr768414)`


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Canonical: https://rewindex.com/company/revenuecat/incidents/k0xxtr768414 · Markdown: https://rewindex.com/company/revenuecat/incidents/k0xxtr768414.md · JSON: https://rewindex.com/api/v1/companies/revenuecat/incidents/k0xxtr768414 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-12T15:25:34.521Z