# RevenueCat: Investigating delayed product fetching from the App Store in sandbox

> RevenueCat status incident “Investigating delayed product fetching from the App Store in sandbox” on 2025-05-02: impact none (vendor’s label), 5.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/revenuecat/incidents/jjk5lp935w5c
Last updated: 2025-05-02T20:25:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-05-02 14:48 UTC · Resolved: 2025-05-02 20:25 UTC · Duration: 5.6 h
- Updates: 1
- [Vendor status page: https://status.revenuecat.com/incidents/jjk5lp935w5c](https://status.revenuecat.com/incidents/jjk5lp935w5c)
- [Company: RevenueCat](https://rewindex.com/company/revenuecat.md)

## Timeline of updates

- **resolved** 2025-05-02 20:25 UTC: We're no longer seeing these intermittent delays in our own testing, or in reports from developers, so we're consider this incident resolved. If you see any unexpected delays in your own sandbox or TestFlight testing, please feel free to reach out to us for assistance.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by RevenueCat, started 2025-05-02 14:48 UTC, resolved after 5.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/revenuecat/incidents/jjk5lp935w5c
- Citation: RevenueCat, “Investigating delayed product fetching from the App Store in sandbox” (2025-05-02 14:48 UTC). Archived by Rewindex: https://rewindex.com/company/revenuecat/incidents/jjk5lp935w5c (CC BY 4.0).
- Markdown link: `[RevenueCat: Investigating delayed product fetching from the App Store in sandbox (2025-05-02)](https://rewindex.com/company/revenuecat/incidents/jjk5lp935w5c)`


---
Canonical: https://rewindex.com/company/revenuecat/incidents/jjk5lp935w5c · Markdown: https://rewindex.com/company/revenuecat/incidents/jjk5lp935w5c.md · JSON: https://rewindex.com/api/v1/companies/revenuecat/incidents/jjk5lp935w5c · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:38:53.481Z